Stocker - Retail Stocker (83450)

Specs Family Partners•Greenville, TX

20d•Onsite

About The Position

Stockers provide extraordinary shopping experiences by helping guests find stocked, in-date products and by delivering helpful, courteous service. The role includes stocking and maintaining shelves and refrigerated or display areas; removing and disposing of boxes; cleaning store spaces, restrooms, and the parking lot; gathering carts; and keeping register bags stocked. Stockers may also carry out merchandise, load keg orders, answer guest questions, suggest add-on items, address complaints, operate a cash register as needed, and assist with inventory. The position requires following company and OSHA safety rules, maintaining the required uniform, using proper lifting techniques, attending work punctually, and carrying out management directives. Stockers work cooperatively, prioritize tasks, and manage stress in a fast-paced environment. Full-time hours are typically 35 hours per week; part-time hours are up to 25 hours per week. Scheduling is based on business needs, and employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week.

Requirements

Must be over 21 years old to work at Spec's, as stated in the posting.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit is required in some cases.
Must be able to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Must be able to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Must demonstrate responsibility, reliability, patience, friendliness, an outgoing personality, and commitment to guest service.
Must be a self-starter with a strong work ethic who completes assignments promptly and looks for the next task.
Must apply common-sense understanding to carry out written, oral, or diagram-form instructions.
Must meet physical requirements including regularly standing, walking, bending, climbing or balancing, reaching, handling, and lifting; lifting up to 50 pounds regularly and up to 100 pounds or more occasionally; and pushing or pulling 50 to 100 pounds or more regularly.
Must be able to see product and signage and have close vision, distance vision, depth perception, and ability to adjust focus.
Must meet attendance requirements and be physically present according to a management-set schedule that may vary week to week.
Must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week.
Must follow the schedule; working outside scheduled hours without District Manager approval is prohibited.

Nice To Haves

Retail stocking experience is preferred.
A high school diploma or GED is preferred.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company mission and core values, maintain uniform standards, and provide courteous, helpful service to guests.
Stock, front, and dust shelves and product areas; check for out-of-date items; and stock coolers, freezers, and deli cases as assigned.
Remove cases and boxes from the sales floor, break down and dispose of boxes not needed for store use, and keep repacking boxes organized.
Clean broken items and spills promptly; sweep and mop floors; clean and stock restrooms; and maintain the parking lot and store trash receptacles.
Gather shopping carts from the parking lot regularly and keep bags stocked at registers.
Use proper lifting techniques and follow company and OSHA safety regulations.
Load keg orders using a keg lift when available and seek assistance as needed.
Answer guest questions, provide information, resolve complaints courteously when appropriate, and suggest add-on items.
Operate a cash register when business needs require it.
Carry out or dolly out merchandise at guest request; tips may be accepted but not solicited.
Avoid unnecessary coworker conversations when guests are present and avoid using a personal cell phone on the sales floor.
Prepare assigned areas for inventory and assist with inventory when needed.
Carry out management directives, complete other assigned projects, and perform responsibilities carefully and attentively.
Practice teamwork, manage time, prioritize tasks, and manage stress in a fast-paced environment.
Meet attendance and timeliness requirements and work according to the schedule set by management.