Supervisor, Stock (Full Time)

Carters Inc.•Rehoboth Beach, DE

About The Position

As a full-time Stock Supervisor at Carter’s, you will help create a welcoming and inclusive environment for growing families and support the flow of merchandise from the stockroom to the sales floor. You will organize stockroom areas, maintain merchandising and presentation standards, and train team members on stockroom organization and replenishment in partnership with the management team. You will also assist customers with product information, encourage positive customer interactions, and support store safety and asset protection. The role includes leadership responsibilities such as recognizing strong performance and redirecting employees when needed. Scheduled availability may include days, nights, weekends, and holidays, with a minimum of two closing shifts per week.

Requirements

  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership, supervisory, and customer engagement skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Nice To Haves

  • A positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Organize stockroom areas to ensure proper, accurate, and timely flow of merchandise to the sales floor.
  • Use company processes and procedures to maintain merchandising and presentation standards, including reactionary merchandising.
  • Train employees, in partnership with the management team, on stockroom organization and replenishment.
  • Assist customers on the sales floor and provide information about product styles, features, and benefits.
  • Foster a positive environment for employees and customers.
  • Recognize and reward exceptional performance and redirect employees when needed.
  • Support the team in delivering consistent customer service by engaging talent, encouraging positive customer interactions, and driving customer engagement through loyalty and omnichannel programs.
  • Support asset protection and safety awareness in the store and stockroom.

Benefits

  • Health benefits and mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program support to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Paid time off and holidays.
  • Parental leave and adoption assistance.
  • Charitable matching gifts.
  • Professional and personal development, including development programs to support career growth.
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