Supervisor, Stock (Full Time)

Carters Inc.•Katy, TX

About The Position

As a Full Time Stock Supervisor at Carter’s, you will help create a welcoming and inclusive environment for customers and employees while supporting store operations. You will organize the stockroom and ensure merchandise flows to the sales floor properly, accurately, and on time. The role also includes maintaining merchandising and presentation standards, training team members in stockroom organization and replenishment, assisting customers, and supporting the team’s customer-service, loyalty, omnichannel, asset-protection, and safety efforts. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company offers training and development programs and opportunities to build skills and grow. The position may involve a schedule including days, nights, weekends, and holidays, with at least two closing shifts each week.

Requirements

  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership, supervisory, and customer-engagement skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled, including a minimum of two closing shifts per week.

Nice To Haves

  • A positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Organize stockroom areas to drive store results and ensure proper, accurate, and timely merchandise flow to the sales floor.
  • Use company processes and procedures to maintain merchandising and presentation standards through reactionary merchandising.
  • Provide training, in partnership with the management team, on stockroom organization and replenishment.
  • Maintain a genuine customer focus on the sales floor and assist customers with product styles, features, and benefits.
  • Foster a positive environment for employees and customers.
  • Recognize and reward exceptional performance and redirect employees when needed.
  • Support consistent customer service by engaging talent, encouraging positive customer interactions, and driving engagement through loyalty and omnichannel programs.
  • Support the store team with asset protection and safety awareness in the store and stockroom.

Benefits

  • Health benefits and mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Paid time off and holidays.
  • Parental leave and adoption assistance.
  • Charitable matching gifts.
  • Professional and personal development opportunities and development programs.
  • Schedules designed to support balance across aspects of life.
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