Supervisor, Stock (Full Time)

Carter's•Katy, TX

About The Position

As a full-time Stock Supervisor at Carter’s, you will help create a welcoming and inclusive environment for growing families while supporting store operations and customer service. You will lead stockroom organization and merchandise flow, help maintain merchandising and presentation standards, and partner with the management team to train employees. The role also involves engaging with customers on the sales floor, supporting team performance, and contributing to asset protection and safety awareness.

Requirements

  • Positive and solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership, supervisory, and customer engagement skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Responsibilities

  • Organize stockroom areas to ensure proper, accurate, and timely flow of merchandise to the sales floor.
  • Use company processes and procedures to maintain merchandising and presentation standards through reactionary merchandising.
  • Partner with the management team to train employees on stockroom organization and replenishment.
  • Maintain a genuine customer focus on the sales floor and assist customers with product styles, features, and benefits.
  • Foster a positive environment for employees and customers.
  • Recognize and reward exceptional performance and redirect employees when needed.
  • Support the team in delivering consistent customer service by engaging talent, encouraging positive customer interactions, and driving engagement through loyalty and omnichannel programs.
  • Support asset protection and safety awareness in the store and stockroom.

Benefits

  • Schedules designed to support work-life balance.
  • Health benefits and mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
  • Paid time off and holidays.
  • Parental leave and adoption assistance.
  • Charitable matching gifts.
  • Professional and personal development opportunities and development programs.
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