Stock Crew General Merchandise Clerk

Stater Bros. Markets•Orange, CA

2d•$17 - $24•Onsite

About The Position

The General Merchandise Clerk (GMC) provides G.O.A.T. (Greet, Observe, Assist, Thank) customer service and supports multiple areas of store operations. The role is versatile, with assignments that may shift according to store operational needs. Duties can include bagging purchases, retrieving carts, stocking and organizing merchandise, fulfilling e-commerce orders, and assisting with floral and fresh-cut produce preparation and presentation. The position is part-time, hourly, union, and scheduled for graveyard shifts.

Requirements

Must be at least 18 years of age.
A valid Food Handler / Health Card is required.
Ability to work in a fast-paced environment and handle multiple tasks and responsibilities.
Friendly, helpful attitude with a focus on customer satisfaction and service.
Ability to work well with a team and follow direction with a positive attitude.
Excellent oral and written communication skills, including the ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for handling pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand, walk, bend, and kneel for four to eight hours per day and lift packages and other items weighing up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Must maintain integrity and adhere to store policies and procedures, safety standards, and the collective bargaining agreement.
Candidates must not require visa sponsorship at the time of application or in the future.

Nice To Haves

High school diploma (preferred but not required).

Responsibilities

Provide friendly, professional G.O.A.T. service and enhance customers’ shopping experiences.
Answer customer questions, help locate products and make recommendations, and communicate out-of-stock issues or customer concerns to store management.
Bag groceries carefully and efficiently, separate items appropriately, and offer or help load groceries into customers’ vehicles.
Gather shopping carts from the parking lot and organize them at store entrances.
Open boxes and stock or replenish general merchandise on shelves, displays, and end caps.
Follow CAO bread procedures when working bread and writing bread orders.
Build and maintain product displays in accordance with store planograms, seasonal guidelines, and management direction.
Bale cardboard and keep the backroom clean, organized, and free of clutter.
Maintain accurate, visible signage and pricing, including routine price changes.
Keep aisles and display areas clean and safe; sweep floors, clean spills, and remove trash as needed.
Fulfill online orders by locating and inspecting items for damage, defects, and freshness before packing.
Promptly replace or report unavailable or damaged items and update customers about substitutions or delays.
Pack and label orders appropriately for pickup and communicate order progress or issues to store management.
Carry or escort completed orders to customers’ vehicles for pickup.
Cut, prepare, package, label, and price fresh-cut produce items.
Stock and rotate produce to maintain freshness and attractive displays; monitor product temperatures and storage conditions.
Maintain records of damaged and lost merchandise, complete price changes, and assist the Produce Manager with monthly inventory counts.
Open, price, and stock floral merchandise; maintain neat displays and remove wilted or damaged products.
Place point-of-sale signs, tags, and promotional materials for floral and GMC produce products, including routine price updates.
Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
Safely and efficiently operate standard store equipment, including hand trucks, box cutters, and department equipment, while following safety protocols.
Collaborate with team members and perform other assigned related duties, including courtesy clerk duties.