General Merchandise Clerk

Stater Bros. Markets•Beaumont, CA

10d•$17 - $24

About The Position

The General Merchandise Clerk (GMC) supports multiple areas of store operations and delivers G.O.A.T. (Greet, Observe, Assist, Thank) customer service. The position requires versatility and adaptability, as assignments may span several departments and shift according to store operational needs. Front-end duties include bagging purchases, gathering shopping carts, and supporting an efficient checkout experience. Other work may include stocking merchandise, maintaining displays, fulfilling e-commerce orders, and helping prepare and present floral and fresh-cut produce items.

Requirements

Must be at least 18 years of age.
A valid Food Handler / Health Card is required.
Ability to work in a fast-paced environment and handle multiple tasks and responsibilities.
Friendly, helpful attitude focused on customer satisfaction and service.
Ability to work well on a team and follow direction with a positive attitude.
Excellent oral and written communication skills and ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for handling pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand, walk, bend, and kneel for four to eight hours per day and lift packages and other items weighing up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Must maintain integrity and follow store policies and procedures, including safety standards and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).

Responsibilities

Provide friendly, helpful, professional customer service and enhance the shopping experience using G.O.A.T. (Greet, Observe, Assist, Thank).
Answer customer questions, help locate products and make recommendations, and report out-of-stock issues or customer concerns to store management.
Bag groceries carefully and efficiently, separate items appropriately, and offer or assist with loading groceries into customers’ vehicles.
Gather shopping carts from the parking lot and organize them at store entrances.
Open boxes and stock or replenish shelves, displays, and end caps with general merchandise.
Follow CAO bread procedures for working and writing bread orders.
Build and maintain product displays according to store planograms, seasonal guidelines, and management direction.
Bale cardboard and keep the backroom clean, organized, and free of clutter.
Maintain accurate and visible signage and pricing, including routine price changes.
Keep aisles and displays clean and hazard-free; sweep floors, clean spills, and remove trash as needed.
Receive e-commerce orders; locate and inspect items for damage, defects, and freshness; pack and label orders for pickup.
Promptly replace or report unavailable or damaged items and update customers about substitutions or delays.
Communicate order progress and issues to store management and help customers carry or escort completed orders to their vehicles.
Cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions; maintain records of damaged and lost merchandise; complete price changes; and assist with monthly inventory counts.
Open, price, and stock floral merchandise; maintain attractive displays; monitor freshness and quality; and promptly remove wilted or damaged products.
Place floral and GMC produce point-of-sale signs, tags, and promotional materials, including routine price updates.
Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
Operate standard store equipment safely and efficiently, following established safety protocols.
Collaborate with team members to support smooth department operations and a positive customer experience.
Perform other related duties as assigned, including courtesy clerk duties.