General Merchandise Clerk

Stater Bros. Markets•Yucca Valley, CA

6d•$17 - $24•Onsite

About The Position

The General Merchandise Clerk (GMC) delivers G.O.A.T. (Greet, Observe, Assist, Thank) customer service and supports multiple areas of store operations. This versatile role may include front-end duties such as bagging purchases, gathering shopping carts, and helping maintain an efficient checkout, as well as stocking shelves, organizing displays, fulfilling e-commerce orders, and preparing and presenting floral and cut-fruit products. Assignments may span one or more store departments and can shift according to operational needs. The position requires safe operation of standard store equipment, teamwork, and the ability to perform a range of customer-service and store-support duties. The hourly pay range is $17.10–$23.80, representing the rates from step 1 through the maximum step under the collective bargaining agreement; the successful candidate starts at step 1.

Requirements

Must be at least 18 years of age.
Valid Food Handler / Health Card.
Ability to work in a fast-paced environment and handle multiple tasks and responsibilities.
Friendly, helpful attitude and focus on customer satisfaction and service.
Ability to work well with a team and follow direction with a good attitude.
Excellent oral and written communication skills, with the ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for handling pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand, walk, bend, and kneel for four to eight hours per day and lift packages and other items up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Must maintain integrity and follow store policies and procedures, including safety standards and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).

Responsibilities

Provide friendly, helpful, professional G.O.A.T. service and enhance the customer’s shopping experience.
Answer customer questions, help locate products and provide recommendations, and communicate out-of-stock issues or customer concerns to store management.
Bag groceries carefully and efficiently, separate items appropriately, and offer or assist with loading groceries into customers’ vehicles.
Gather shopping carts from the parking lot and organize them at store entrances.
Open boxes and stock or refill shelves, displays, and end caps with general merchandise.
Follow CAO bread procedures for working and writing bread orders.
Build and maintain product displays according to store planograms, seasonal guidelines, and store management direction.
Bale cardboard and keep the backroom clean, organized, and free of clutter.
Ensure signage and pricing are visible and accurate, including routine price changes.
Keep aisles and display areas clean and hazard-free; sweep floors, clean spills, and remove trash as needed.
Receive e-commerce orders, locate and inspect items for damage, defects, and freshness, and pack them to meet customer expectations.
Replace or report unavailable or damaged items promptly and update customers about substitutions or delays.
Pack e-commerce items to prevent transport damage, label orders for pickup, and communicate order progress or issues to store management.
Carry or escort completed customer orders from the store to customers’ vehicles.
Cut, prepare, package, label, and price fresh-cut produce items.
Stock and rotate merchandise to maintain freshness and attractive displays, monitor product temperatures and storage conditions, and maintain records of damaged and lost merchandise.
Complete price changes and assist the Produce Manager with monthly inventory counts.
Open, price, and stock floral merchandise; maintain neat, attractive displays and remove wilted or damaged products.
Place point-of-sale signs, tags, and promotional materials for floral and GMC produce products, including routine price updates.
Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
Operate standard store equipment safely and efficiently in accordance with established safety protocols.
Collaborate with team members to support smooth department operations and an excellent customer experience.
Perform other related duties as assigned, including courtesy clerk duties.