D – Munich Flagship

Moncler Group•Munich, ND

44d•Onsite

About The Position

MONCLER is seeking a full-time Stock Controller to join its Munich Flagship Store from December 2026. The role supports all aspects of back-of-house operations and contributes to individual and team targets. The Stock Controller is responsible for efficient warehouse operations and ensuring products are available to clients in a timely manner. The position also works closely with the store team to support customer service, selling activities, and the company’s vision and mission.

Requirements

Proven experience in a similar role.
Strong organizational skills and the ability to work in a fast-paced environment.
Excellent understanding of the luxury sector and sensitivity to products.
Computer literacy.
Ability to work autonomously and independently, with high self-motivation.
Willingness to develop within the organization and flexibility to adopt business best practices.
Excellent written and verbal communication skills.
Fluency in German and English.

Nice To Haves

Experience in structured fashion luxury or retail companies.
Experience using RFID.
Knowledge of another language.
Digital awareness and openness to new ways of working.

Responsibilities

Deliver warehouse operations efficiently and effectively, ensuring products are available to clients in a timely manner.
Organize and maintain the stockroom, monitor product rotations, new arrivals, and changes, and provide the sales team with relevant information.
Manage product replenishment, stock activities, cyclic counts, inventories, and stockroom maintenance.
Conduct regular counts and report discrepancies to the line manager.
Handle customer repair requests and complaints, following corporate after-sales procedures.
Support colleagues with administrative activities.
Participate in operational activities needed to ensure store efficiency.
Follow company policies, procedures, and standards.
Cooperate in the preparation and execution of inventories.
Collaborate with the store team and contribute to Moncler’s vision and mission, strengthening the company community and supporting organization and innovation.
Support all phases of the selling ceremony, including welcoming customers, understanding their needs, assisting with product try-ons, cross-selling, and directing customers to other departments when needed.
Create a distinctive client experience and long-lasting relationships through selling, after-sales, and clienteling activities, while providing a warm and welcoming environment.
Achieve excellent sales performance and results.