Stewarding Supervisor | Full-Time | McCormick Place Convention Center

Oak View Group•Chicago, IL

11d

About The Position

Oak View Group is hiring a full-time Stewarding Supervisor at McCormick Place Convention Center. Reporting to the Director of Operations (BOH), the supervisor oversees stewarding staff and supports purchasing, inventory control, scheduling, food safety, cost accountability, labor management, food production, and quality control. The role leads and trains staff, maintains sanitation standards, manages equipment and supplies, and ensures compliance with company policies and food safety requirements. The hourly rate is $30.00. The position will remain open until December 31, 2026.

Requirements

High school diploma or GED.
2–3 years of prior supervisory experience in stewarding, dishwashing, housekeeping, or food and beverage operations.
Knowledge of sanitation, cleaning chemicals, food safety, and workplace safety procedures.
Ability to train, motivate, and hold employees accountable.
Effective organizational and planning skills.
Strong communication and interpersonal skills, with a strong customer service orientation.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Ability to interact with staff at all levels, including management.
Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Ability to move around the facility and stand for extended periods during events.
Comfort working indoors or outdoors as required by events.

Nice To Haves

Previous supervisory or team-lead experience is preferred.

Responsibilities

Supervise and assign daily duties to utility stewards, dishwashers, and other stewarding team members.
Monitor employee performance, attendance, productivity, and adherence to department standards.
Train employees in cleaning procedures, equipment handling, personal protective equipment, and sanitation practices.
Conduct shift briefings and communicate operational priorities; coach and support staff to improve performance and teamwork.
Distribute, track, and recover equipment used for restaurant and concessions operations; coordinate equipment repairs, maintain equipment assets, and recommend replacements or disposal of damaged items.
Execute cleaning schedules, pre-shifts, checklists, and audits; inspect production and dish areas and take corrective action when needed.
Maintain cleanliness and sanitation in kitchens, dishwashing areas, storage rooms, and stewarding workspaces in accordance with OVG and City Health Department standards.
Monitor compliance with HACCP procedures and applicable food safety requirements, including proper cleaning, sanitizing, and storage of equipment, utensils, and food-contact surfaces.
Assign duties to Union leads and hourly team members working at McCormick and WINTRUST Arena.
Conduct monthly food-service-facility inspections to ensure equipment and buildings meet state and local health laws and internal regulations; document inspections and corrective actions.
Coordinate and oversee warewashing equipment to maximize operational efficiency, and maintain warewashing, cleaning, and sanitation supplies.
Record and retain OSHA reports and documentation; report accidents and take corrective action.
Maintain daily cleaning schedules, inspection reports, and shift handover notes; track staff assignments, supply usage, and equipment issues.
Communicate staffing needs and operational concerns to department management.
Assist with scheduling, performance evaluations, and employee development.
Support departmental goals for labor efficiency, sanitation, and cost control.