STEWARDING SUPERVISOR

Graton Resort & Casino•ROHNERT PARK, CA

About The Position

The Stewarding Supervisor is responsible for cleanliness in kitchens and food preparation areas, as well as inventory control of chemicals, utensils, and dish-room supplies. The role supervises, trains, and inspects Team Members working in kitchens and dish rooms. Assigned areas include the Marketplace Dish Room, Team Dining Room, 630 Park Steakhouse, Tony's of North Beach Italian Restaurant, and casino bars. The supervisor supports Graton Resort & Casino’s values and hospitality standards, ensures health and safety requirements are met, and assists the Executive Steward and Assistant Executive Steward with administrative duties.

Requirements

  • Three years of Food & Beverage supervisory experience.
  • High school diploma or equivalent.
  • Ability to communicate effectively in written and verbal form with Guests, Team Members, and Management.
  • Ability to work a flexible schedule, including weekends, holidays, and all shifts.
  • Ability to delegate, empower, and evaluate hourly Team Members to achieve objectives with minimal supervision.
  • Sound judgment when making decisions, including in difficult situations, while avoiding adverse impacts on Guests, Team Members, and long-term profitability.
  • Ability to work in a fast-paced environment and make quick judgment decisions.
  • Must be at least 21 years of age.
  • Must be able to obtain a Graton Gaming Commission License.
  • Must possess or obtain a California Food Handler's Certification.
  • Ability to climb, bend, reach, walk, and stand for the duration of the shift.
  • Manual dexterity to operate job-related equipment.
  • Must be capable of lifting up to 50 pounds with or without assistance.
  • Requires normal corrective vision, ability to see color, and ability to distinguish letters, numbers, and symbols.

Responsibilities

  • Monitor and maintain cleanliness, sanitation, and organization in assigned work areas.
  • Prepare and distribute assignments to Kitchen Workers, review priorities, and ensure health standards are met.
  • Ensure kitchens and equipment are in good working order and that work areas are clean, hazard-free, and compliant with Department of Health, OSHA, Graton Gaming Commission, and resort standards.
  • Monitor and document culinary or sanitation department items that are below standards or not functioning properly, and create HotSOS repair orders for the facilities department.
  • Oversee maintenance of stewarding department machinery and equipment.
  • Assist with food safety compliance.
  • Assist the Executive Steward and Assistant Executive Steward with administrative duties.
  • Communicate important information to the stewarding team.
  • Conduct training and retraining as necessary.
  • Ensure proper setup for banquet functions and readiness for the next shift.
  • Ensure proper cleaning of china, glassware, and silverware.
  • Maintain orderliness in kitchens, back-of-house areas, and the wood shop.
  • Supervise assigned Team Members and ensure work is performed correctly and efficiently.
  • Inventory china, glassware, and flatware and report results to the Executive Steward.
  • Inventory chemicals weekly or monthly and report results to the Executive Steward.
  • Support and promote Graton Resort & Casino values and hospitality.
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