Stewarding Supervisor

Northwood Investors•Charlotte, NC

About The Position

The Stewarding Supervisor oversees the daily operations of the stewarding department at a hotel or restaurant, ensuring cleanliness, sanitation, and efficiency in back-of-house areas. The role manages stewarding staff, maintains kitchen equipment and supplies, and ensures compliance with health, safety, and sanitation regulations. The supervisor communicates with kitchen staff, management, and other departments, and collaborates with the culinary team to support an efficient workflow. Duties and responsibilities may change or be added at any time.

Requirements

Previous experience in a supervisory role within a hotel or restaurant setting.
Knowledge of sanitation and food safety regulations.
Strong leadership and organizational skills.
Ability to work effectively under pressure and meet deadlines.
Excellent communication and interpersonal skills.
Physical ability to lift heavy objects and stand for extended periods.

Responsibilities

Recruit, hire, train, and develop stewarding staff.
Assign tasks and schedules to ensure efficient workflow.
Monitor staff performance and provide feedback and coaching.
Address employee concerns and resolve conflicts promptly.
Ensure kitchen areas, equipment, and utensils are cleaned and sanitized to required standards.
Maintain a clean and organized workspace and enforce sanitation procedures.
Monitor chemical usage and storage for compliance with safety regulations.
Inspect and maintain kitchen equipment, including dishwashers, ovens, and refrigeration units.
Coordinate equipment repairs and maintenance with engineering or maintenance departments.
Ensure equipment is used and cared for properly to prevent damage and accidents.
Monitor inventory of cleaning supplies, chemicals, and other necessary items; place orders as needed.
Control costs and minimize waste.
Follow health and safety regulations, including OSHA and local guidelines.
Conduct regular safety inspections and address hazards.
Train staff on safety procedures and emergency response protocols.
Communicate with kitchen staff, management, and other departments, and provide timely updates about the stewarding department.
Collaborate with the culinary team to ensure efficient workflow and meet its needs.