Steward

Highgate Hotels

9d•Onsite

About The Position

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of china, glass, and silver while ensuring the highest standards of sanitation. The role also assists kitchen staff in keeping the kitchen and storage areas clean, including cleaning equipment, utensils, and work areas, and helping with proper food storage and rotation. The position is at a newly built hotel near the Condado district and beach. The hotel has 233 rooms and suites, along with a rooftop bar and pool.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to work flexible and sometimes long hours.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for the entire shift.
Ability to withstand hot and cold temperature variations.
Maintain a warm and friendly demeanor.
Effective verbal and written communication with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and apply complex information and data from various sources to meet appropriate objectives.
Effectiveness in handling problems and identifying solutions.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Maintain cleanliness and orderliness in kitchens, the back dock, dumpster, and utility work areas.
Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
Wash pots, pans, and kitchen utensils according to proper cleanliness and sanitation procedures.
Vacuum carpeted areas throughout food and beverage outlets.
Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
Inform management about shortages of equipment and supplies.
Operate dishwashing equipment to thoroughly clean china, glass, and silver and maintain their sanitation.
Return clean china, glass, and silver to proper storage locations while minimizing breakage.
Handle all chemicals using proper safe-handling techniques.
Report faulty equipment to management immediately.
Empty garbage from food and beverage areas into the hotel dumpster.
Know the location and operation of all fire-extinguishing equipment.
Practice safe work habits to avoid injury to self and other employees.
Follow proper procedures for breaking down, cleaning, and reassembling kitchen equipment as needed.
Follow all sanitation standards.
Assist with restaurant buffet setup and breakdown as required.
Assist Banquets by supplying china, glass, and silver as business demands.
Attend required hotel meetings and trainings.
Maintain regular attendance, proper personal appearance, grooming, uniform, and nametag in accordance with hotel standards.
Maximize productivity, identify problem areas, and assist with implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving them as needed.
Cross-train in other hotel-related areas and show initiative in anticipating guest or operational needs.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law