Steward

The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton•Honolulu, HI

10d•Onsite

About The Position

The Steward/Potwasher/Warewasher at Favorite Son is responsible for maintaining cleanliness and proper storage of china, glass, and silver while ensuring high sanitation standards. The role supports kitchen cleanliness and storage-area organization by cleaning equipment, utensils, and work areas, and assists with proper food storage and rotation. The position is at The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton, in Honolulu, Hawaii.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to work flexible and sometimes long hours.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for the entire shift.
Ability to withstand hot and cold temperature variations.
Maintain a warm and friendly demeanor.
Effective verbal and written communication with employees and guests at all levels in an attentive, courteous, and service-oriented manner.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to handle problems by anticipating, preventing, identifying, and solving them.
Ability to understand and apply complex information and data from various sources to meet objectives.
Ability to show initiative and anticipate guest or operational needs.

Nice To Haves

Experience in a hotel or a related field.

Responsibilities

Maintain cleanliness and orderliness in kitchens, the back dock, dumpster, and utility work areas.
Deep-clean ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
Wash pots, pans, and kitchen utensils according to cleanliness and sanitation procedures.
Vacuum carpeted areas in food and beverage outlets.
Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
Keep management informed about shortages of equipment and supplies.
Operate dishwashing equipment to thoroughly clean china, glass, and silver and maintain their sanitation.
Return clean china, glass, and silver to their proper storage locations while minimizing breakage.
Handle all chemicals using proper safe-handling techniques.
Report faulty equipment to management immediately.
Empty garbage from Food and Beverage areas into the hotel dumpster.
Know the location and operation of all fire-extinguishing equipment.
Practice safe work habits to avoid injury to self or other employees.
Break down, clean, and reassemble kitchen equipment as needed, following proper procedures.
Follow all sanitation standards.
Assist with setting up and breaking down the restaurant buffet as required.
Supply china, glass, and silver to Banquets as required by business demand.
Attend required hotel meetings and trainings.
Maintain regular attendance, proper uniform and nametag, and high standards of personal appearance and grooming.
Support safe and efficient hotel operations and contribute to productivity and problem-solving.
Cross-train in other hotel-related areas and anticipate guest or operational needs.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For employees based in Washington: 8 paid holidays per year, up to 20 days of paid vacation per year based on classification and length of service, and Paid Sick & Safe Time accrual and carryover
For employees based in Colorado: 8 paid holidays per year (or 64 hours of designated holiday time for employees working in the City of Denver), up to 20 days of paid vacation per year based on classification and length of service, and 6 days or 48 hours of paid sick leave per year
For employees based in California: 8 paid holidays per year, up to 20 days of paid vacation per year based on classification and length of service, and paid sick time
Benefits do not apply to part-time positions; some benefits for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement.