Steward

EOS•Marathon, FL

About The Position

The Steward works in the resort kitchen to maintain a clean, orderly, and safe work area while following standard operating procedures and resort policies. The role supports excellent guest service through professional, courteous interactions and effective communication with guests, coworkers, vendors, and other resort departments. The Steward is expected to attend scheduled training and meetings and promptly report safety concerns, accidents, damage, work-related problems, or guest complaints to a supervisor.

Requirements

  • Ability to bend, reach, stoop, and regularly and continuously lift up to 50 pounds, with or without an accommodation.
  • Ability to stand for long periods and move from area to area in the kitchen.
  • Ability to perform repetitive arm and upper-body motions for tasks such as mopping, sweeping, and scrubbing.
  • Ability to tolerate hot and cold temperatures for long periods.
  • Ability to tolerate exposure to chemicals while using supplied safety equipment, such as rubber gloves.
  • Ability to communicate in English.

Nice To Haves

  • Bilingual communication skills are preferred.

Responsibilities

  • Follow the assigned work schedule reliably.
  • Interact professionally and with a customer-service focus with patrons, clients, vendors, and coworkers.
  • Maintain high standards of personal appearance and grooming and keep the work area clean, neat, and orderly.
  • Perform duties according to standard operating procedures and follow the policies, procedures, and practices in the Employee Handbook.
  • Follow resort and marina safety and emergency procedures, remove safety hazards, comply with the OSHA Hazcom program, use safe lifting techniques, and wear protective equipment when applicable.
  • Promptly report accidents, injuries, property damage or loss, unsafe conditions, work-related problems, and guest complaints to a supervisor or management.
  • Maintain accurate communication among hotel departments and professional relationships with resort departments, managers, staff, vendors, and community and professional contacts.
  • Promote excellent guest service by demonstrating friendly, courteous, and helpful attitudes toward guests.
  • Attend scheduled training classes and meetings.
  • Perform kitchen cleaning tasks such as mopping, sweeping, and scrubbing.
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