Steward

HEI Hotels & Resorts•Boerne, TX

About The Position

The Steward assists the Stewarding Supervisor and restaurant outlets with cleaning and organizing food and beverage outlets. The role involves carefully sorting and washing soiled service ware, returning items to designated storage, maintaining the dish machine, polishing silverware, and cleaning cookware so cooks can perform their work. Physical strength and stamina are essential because of the position’s high activity level. The Steward must follow attendance rules, be available to work regularly, and perform other job-related duties as assigned.

Requirements

  • Knowledge of service ware and how to maintain it to complement the guest experience.
  • Ability to push or pull service carts weighing up to 150 pounds, with or without reasonable accommodation.
  • Ability to transport heavy objects through a crowded room.
  • Ability to grasp, lift, carry, move, or push goods on a hand cart or truck weighing up to 200 pounds, with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.
  • Physical strength and stamina for a high-activity role.

Responsibilities

  • Sort soiled ware promptly and carefully so it can be processed properly through the dish or pot machine.
  • Wash ware promptly and return it to designated storage areas.
  • Keep the dish machine clean and filled with water according to hotel standards.
  • Operate the burnishing machine to finish silverware properly.
  • De-tarnish and polish silver to maintain its appearance.
  • Clean kettles, tilt skillets, pots, and pans promptly and thoroughly so cooks can work.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Flexible scheduling for all employees.
  • Employee appreciation and targeted training programs.
  • Employee discounts on room rates and at restaurants, the golf course, and pro shop.
  • Team parties, casual happy hours, and other social activities.
  • Medical insurance through Anthem Blue Cross Blue Shield.
  • Dental insurance through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) savings plan with matching funds.
  • Discounts through YouDecide and hotel room discount programs.
  • Competitive compensation.
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