Steward

AC Hotel San Juan Condado • San Juan,

22d • Onsite

About The Position

The Steward/Potwasher/Warewasher maintains cleanliness and proper storage of china, glass, and silver while ensuring high sanitation standards. The role also supports kitchen staff by cleaning equipment, utensils, work areas, and storage areas, and by assisting with proper food storage and rotation. The position is at a newly built hotel featuring 233 rooms and suites, an ocean-view setting, and a rooftop bar and pool.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to communicate effectively verbally and in writing with employees and guests at all levels.
• Must be able to listen to, understand, and clarify concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to stand for the entire shift.
• Must be able to withstand hot and cold temperature variations.
• Must be able to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Must maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Maintain cleanliness and order in kitchens, the back dock, dumpster, and utility work areas.
• Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
• Wash pots, pans, and kitchen utensils according to cleanliness and sanitation procedures.
• Vacuum carpeted areas throughout food and beverage outlets.
• Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
• Inform management about shortages of equipment and supplies.
• Operate dishwashing equipment to clean china, glass, and silver and maintain their sanitation.
• Return clean china, glass, and silver to proper storage, taking care to minimize breakage.
• Handle all chemicals using proper safe-handling techniques.
• Report faulty equipment to management immediately.
• Empty garbage from food and beverage areas into the hotel dumpster.
• Know the locations and operation of fire extinguishing equipment.
• Practice safe work habits to avoid injury to self or other employees.
• Break down, clean, and reassemble kitchen equipment according to proper procedures as needed.
• Follow all sanitation standards.
• Assist with restaurant buffet setup and breakdown as required.
• Assist Banquets by supplying china, glass, and silver as required by business demand.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, personal appearance, and grooming, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations, contribute to productivity, identify problem areas, and assist in implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving them as necessary.
• Cross-train in other hotel-related areas and show initiative in anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED