Steward

EOS Hospitality•Marathon, FL

20d

About The Position

The Steward supports resort operations by maintaining a clean, orderly, and safe work area and following standard operating procedures, resort policies, and safety practices. The role requires reliable attendance, professional and customer-service-oriented interactions, clear communication with hotel departments, and courteous service toward guests. The Steward must report workplace problems, guest complaints, accidents, injuries, property damage or loss, and unsafe conditions to a supervisor, and attend scheduled training classes and meetings. The position involves physical work in the kitchen, including standing for extended periods, moving between areas, cleaning with repetitive motions, and regularly lifting up to 50 pounds. The Steward may also be exposed to hot or cold temperatures and chemicals, using supplied safety equipment as applicable. Benefits are available upon eligibility.

Requirements

Able to bend, reach, stoop, and regularly and continuously lift up to 50 pounds, with or without an accommodation.
Able to stand for long periods and move from area to area in the kitchen.
Able to perform mopping, sweeping, and scrubbing using repetitive motions of the arms and upper body.
Able to tolerate hot and cold temperatures for long periods.
Able to tolerate exposure to chemicals while using supplied safety equipment, such as rubber gloves.
Able to communicate in English.

Nice To Haves

Bilingual communication skills are preferred.

Responsibilities

Follow the work schedule reliably.
Interact professionally and with a customer-service orientation with patrons, clients, vendors, and coworkers.
Maintain high standards of personal appearance and grooming.
Keep the work area clean, neat, and orderly.
Perform work according to standard operating procedures and follow the policies, procedures, and practices in the Employee Handbook.
Implement resort and marina safety and emergency policies and procedures, remove safety hazards, follow the OSHA Hazcom program, and use safe lifting techniques.
Use protective equipment when applicable.
Promptly report accidents, injuries, property damage or loss, and unsafe conditions to a supervisor.
Maintain accurate communication among hotel departments.
Promptly inform management of work-related problems or guest complaints.
Maintain professional and amicable relationships with resort departments, managers, staff, vendors, and community and professional contacts.
Promote excellent guest service through friendly, courteous, and helpful interactions.
Attend scheduled training classes and meetings.