Steward

Highgate Hotels•New Orleans, LA

10d

About The Position

The Steward/Potwasher/Warewasher maintains cleanliness and proper storage of china, glassware, and silverware while ensuring high sanitation standards. The role supports kitchen staff by cleaning equipment, utensils, storage areas, and workspaces, and assists with proper food storage and rotation. The position also supports restaurant buffet setup and breakdown and provides china, glassware, and silverware to Banquets as business demands.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Must be able to communicate effectively, both verbally and in writing, with employees and guests.
Must be able to listen to, understand, and clarify concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must be effective in anticipating, preventing, identifying, and solving problems.
Must be able to understand and apply information and data from various sources to meet objectives.
Must be able to maintain confidentiality and show initiative in anticipating guest or operational needs.
Must maintain regular attendance, a warm and friendly demeanor, and high standards of personal appearance and grooming.
Must be able to stand for the entire shift and withstand hot and cold temperature variations.
Heavy work: exert up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Flexible and long hours are sometimes required.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Maintain cleanliness and orderliness in kitchens, the back dock, dumpster, and utility work areas.
Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other kitchen equipment.
Wash pots, pans, and utensils using proper cleaning and sanitation procedures.
Vacuum carpeted areas in food and beverage outlets; sweep, mop, and wash floors in food and beverage areas, kitchens, restaurants, and dock areas.
Inform management about shortages of equipment and supplies and promptly report faulty equipment.
Operate dishwashing equipment and ensure china, glassware, and silverware are thoroughly cleaned and sanitized.
Return clean items to their proper storage locations while minimizing breakage.
Handle cleaning chemicals safely and follow sanitation standards.
Empty garbage from Food and Beverage areas into the hotel dumpster.
Know the location and operation of fire extinguishing equipment and practice safe work habits.
Break down, clean, and reassemble kitchen equipment as needed.
Assist with restaurant buffet setup and breakdown as required.
Assist Banquets by supplying china, glassware, and silverware as required by business demand.
Attend required hotel meetings and trainings; maintain regular attendance and proper uniform and grooming standards.
Communicate courteously and effectively with employees and guests, listen to and clarify concerns, and handle problems as necessary.
Multitask, prioritize departmental functions, support productivity and problem-solving, maintain confidentiality, show initiative, and cross-train in other hotel-related areas.
Perform other duties as requested by management.