Steward

Millennium Hotels and Resorts•Anchorage, AK
•Onsite

About The Position

As our Steward you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

  • Passion for hospitality and delivering exceptional service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Solutions-oriented mindset with attention to detail
  • Flexibility to work varied schedules, including evenings, weekends, and holidays
  • Ability to push/pull service carts fully loaded with soiled ware.
  • Ability to read the English language so as to fully comprehend job requests, caution notices and similar written materials.
  • Ability to grasp, lift and/or carry or otherwise move or push goods on a hand cart/truck weighing a maximum of 50 lbs.
  • Must have a valid food handlers’ card.
  • Perform the duties of the position in a safe manner.
  • Be professional in all interactions with associates.

Nice To Haves

  • Previous stewarding (Dishwashing & kitchen cleaning) experience preferred but not necessary.
  • Prior hospitality experience preferred.

Responsibilities

  • Ensure smooth, efficient operations aligned with brand standards
  • Identify opportunities for innovation and continuous improvement
  • Deliver consistent, high-quality results in a fast-paced environment
  • Deliver exceptional service rooted in passion for hospitality
  • Anticipate needs and respond with a solutions-first mindset
  • Create memorable, personalized experiences for every guest
  • Work collaboratively across teams to achieve shared goals
  • Communicate effectively and contribute to a positive work environment
  • Support a culture of respect, energy, and accountability
  • Follow all company policies, safety standards, and procedures
  • Maintain accuracy in processes, reporting, and documentation
  • Uphold a culture of accountability and operational excellence
  • Keep dish machine properly cleaned and filled with water per hotel standards.
  • Polish silver for proper appearance after cleaning
  • Check station before, during and after shift for proper set-up and cleanliness.
  • Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
  • Empty all trash in service areas at predetermined times and upon request from the manager.
  • Perform general /routine cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
  • Clean and dry floors to avoid slip/fall accidents.
  • Separate linen from other debris.
  • Perform other duties as requested, such as moving supplies and equipment, cleaning up spills, etc.

Benefits

  • Medical, Dental & Vision Insurance
  • Company-paid Life and AD&D Insurance
  • Short-Term and Long-Term Disability Coverage
  • 401(k) Retirement Plan with Company Match (where applicable)
  • Paid Time Off & Paid Holidays
  • Hotel Room Discounts across our global portfolio
  • Employee Assistance Program (EAP)
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