Stepping Up Case Manager

AltaPointe Health • Roanoke, AL

1d

About The Position

The Stepping Up Case Manager will coordinate and provide services related to the “Stepping Up” program, which aims to reduce the recidivism and unnecessary re-entry of people with mental illness or co-occurring mental illness and substance use disorders into local county jails and hospitals. This role involves conducting comprehensive case management services, including needs assessments, developing and implementing case management plans, advocating for client needs with community providers, linking clients with community services, and monitoring client progress. The Case Manager will represent the needs of program participants, ensure quality services, and participate in relevant trainings and task forces. Additionally, the role requires effective caseload management, timely and accurate clinical record keeping, and adherence to AltaPointe standards and policies.

Requirements

• Bachelor’s degree in a mental health discipline.
• Certification of case management training by Alabama State Department of Mental Health.
• Knowledge of psychiatric and substance use disorders in the adult population and/or knowledge of addiction as a primary/secondary illness (to be attained within 6 months of employment).
• Knowledge of cultural diversity (to be attained within 6 months of employment).
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, and/or consumers with substance abuse issues as well as, to non-violent crisis intervention practice (to be attained within 6 months of employment).
• Knowledge of Psychiatric Rehabilitation principles and Substance abuse treatment principles (to be attained within 6 months of employment).
• Knowledge of available community resources (to be attained within 6 months of employment).
• Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders (to be attained within 6 months of employment).
• Knowledge of rules and regulations regarding appropriate benefit entitlements such as social security, Medicaid, and Medicare (to be attained within 6 months of employment).

Responsibilities

• Coordinates and provides services related to the “Stepping Up” program, working closely with the Alabama State “Stepping Up” Coordinator, the Technical Assistance Team, and local community partners to implement processes and procedures to reduce recidivism and unnecessary re-entry of people with mental illness or co-occurring mental illness and substance use disorders into local county jails and hospitals.
• Conducts case management services for participants in the “Stepping Up” program, including completing case management needs assessments and developing a case management plan.
• Implements case management plans by providing services in conjunction with county jails and area hospital staff.
• Advocates for client’s needs with community providers and links clients with community services.
• Monitors client progress.
• Represents the needs of the persons admitted into the “Stepping Up” program and ensures quality services are provided.
• Participates in and conducts “Stepping Up”– related trainings.
• Completes work in accordance with AltaPointe and “Stepping Up” standards.
• Participates in meetings of the Stepping Up Alliance Task Force.
• Completes needs assessment using required case management forms to determine client's assets, deficits, and basic needs, and reviews needs on a regular basis.
• Develops case management service plans, consulting with referral sources and assisting with developing client goals (e.g., personal grooming, skills teaching, medication knowledge, financial resource assistance).
• Implements case management plans by monitoring client condition, making home visits, and assisting clients in securing needed services.
• Represents the needs of persons with serious mental illness and co-occurring substance use disorder issues by establishing liaison with other community resources, identifying service gaps, advocating for clients, and providing transportation as needed and when appropriate.
• Participates in ensuring the quality of services by participating in all required case management training, completing work in accordance with standards, participating in staff meetings, peer review, and task groups/teams.
• Seeks clinical supervision and consultation as needed.
• Accepts and employs suggestions for improvement.
• Actively works to enhance case management skills.
• Documents in a timely manner per AltaPointe standards.
• Documents appropriate, complete, and comprehensive SUN-R assessments.
• Documents measurable and specific goals in the individualized service plan.
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed, and services provided.
• Includes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note.
• Documents case disposition, case closings, and follow-up.
• Effectively manages caseload based on consumer needs.
• Meets AltaPointe productivity standards.
• Treats consumers with care, dignity, and compassion.
• Respects consumer’s privacy and confidentiality.
• Is pleasant and cooperative with others.
• Assists consumers and visitors as needed.
• Ensures personal values do not inhibit ability to relate and care for others.
• Is sensitive to the consumer’s needs, expectations, and individual differences.
• Is gentle and calm to consumers and families.
• Actively participates in Performance Improvement activities.
• Completes assigned tasks in a timely manner.
• Complies with AltaPointe policies and procedures.
• Attends required in-service trainings and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level