Station Training Supervisor

Piedmont Airlines•Philadelphia, PA

5d•Onsite

About The Position

Piedmont Airlines is seeking a Station Training Supervisor in its Ground Handling Department. The role provides quality on-the-job training for new team members and ongoing learning for station employees. Training includes demonstrating the proper use of equipment and vehicles, hands-on de-icing instruction, and follow-up to ensure compliance. The position reports to the Department Manager, Team Member Services. The work takes place in a standard office environment and on the airport ramp, where employees may encounter varied weather conditions and elevated noise levels. The schedule may include all shifts, weekends, nights, holidays, and irregular shifts. Employment is contingent on a clear driving record, a 10-year Criminal History Records Check, and a drug screen. Applicants must provide proof of high school or GED completion and be at least 18 years old.

Requirements

Two years of airline experience, preferably encompassing ticketing, gate, and ramp functions.
Outstanding organizational skills and ability to multitask.
Ability to work independently and set and meet personal deadlines.
Ability to work well with all levels of management and support staff.
Familiarity with Microsoft Office Suite.
Ability to defuse conflicts among team members.
Proof of high school or GED completion.
Minimum age of 18 years.
Clear driving record, 10-year Criminal History Records Check, and drug screen, as employment conditions.
Ability to frequently stoop, bend, kneel, walk, stand, reach, lift, and climb stairs.
Ability to handle objects up to 70 pounds.
Ability to assist passengers with disabilities, including pushing wheelchairs.

Nice To Haves

Experience as an instructor or public speaker.
Extensive knowledge of QIK and Sabre.
Bachelor’s degree in Aviation, Education, or a related field.

Responsibilities

Assign a variety of tasks and assignments to new-hire employees, including airport familiarization.
Demonstrate proper use of all equipment and vehicles.
Provide hands-on training for de-icing.
Follow up after training events to ensure compliance.
Assist with delivery and storage of station supplies.
Provide support when special events are scheduled.