Station Manager Needed - ONT Airport
About The Position
The Station Manager oversees all on-site operations and staff at Ontario International Airport, including Interior Aircraft Cleaners, Building Maintenance Cleaners, Exterior Aircraft Cleaners, Leads, and Supervisors. The role ensures efficient operations, compliance with company and client standards, and high-quality service delivery. It requires strong leadership, organization, communication, and productive relationships with clients and corporate staff. The Station Manager manages staffing, hiring, training, performance evaluations, schedules, budgets, reporting, inventory, regulatory compliance, policy enforcement, technology, and quality control. The position also addresses operational issues, oversees service requests and staffing adjustments, and ensures services run smoothly around the clock. Additional duties may be assigned by the Director, including customer training and safety briefings. The position involves regular walking, talking, and hearing; lifting up to 25 pounds frequently and up to 50 pounds occasionally; and close and distance vision. The work environment includes indoor and outdoor areas, varying weather conditions, and moderate noise typical of an airport. The company provides reasonable accommodations as required by applicable law and is committed to equal employment opportunity and inclusion.
Requirements
- At least three years of related management experience or equivalent education and experience.
- Ability to identify and resolve problems efficiently and promote high-quality work standards.
- Strong analytical skills, including the ability to interpret business periodicals, technical procedures, and regulations.
- Excellent written and verbal communication skills for interacting effectively with varied stakeholders.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and TEAMS.
- Experience with ADP payroll processing software, including timeclocks and timecard management.
- Ability to walk, talk, and hear regularly; lift up to 25 pounds frequently and up to 50 pounds occasionally; and use close and distance vision.
Responsibilities
- Supervise and manage Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors; maintain appropriate staffing, conduct interviews, and submit new-hire paperwork on time.
- Oversee new-hire, recurrent, and ongoing staff training; maintain current training records and ensure employees understand safety and health responsibilities.
- Conduct annual performance evaluations covering employee responsibilities and safe work practices.
- Communicate with company Directors, Station Management, Client Management, and Corporate Staff to support transparency and collaboration.
- Monitor productivity and compliance with company and client standards; use client training systems to compile reports.
- Manage daily schedules for interior and exterior aircraft cleaning and building maintenance, and keep records current.
- Adhere to operating budgets using financial reports and tools.
- Ensure employees complete Airport I.D. and driving-license training within three days of employment.
- Submit daily reports, timesheets, task completion lists, and other required documentation accurately and on time.
- Manage inventory and orders for cleaning supplies, mechanical parts, uniforms, and other necessities; ensure orders are submitted correctly to corporate and client representatives.
- Understand and enforce company policies, procedures, safety protocols, and security measures.
- Maintain in-depth knowledge of aircraft types, GSE, safety protocols, scheduling, supplies, and employee relations.
- Ensure proper use and maintenance of I.T. equipment, including computers and communication devices, and update systems as needed.
- Conduct daily audits of aircraft and building maintenance services using the Springshot program and meet audit requirements.
- Address operational issues, including GSE breakdowns and employee concerns, consulting Directors and HR on resolutions.
- Oversee new service requests and staffing adjustments, follow approval processes, and maintain profitability.
- Manage operations to ensure services run smoothly around the clock.
- Perform additional duties assigned by the Director, including customer training, safety briefings, and other operational needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
