Station Manager

Chevron Stations•Elk Grove, CA

1d•$26 - $39

About The Position

Chevron Stations Inc. is seeking a Station Manager to oversee the day-to-day operations and employee matters at a retail gasoline and convenience-products station. The manager is accountable for station performance and stability, including employees, compliance, safety, finances, and operations, and works with support groups such as Human Resources, Operations, and Facilities as needed. The role requires maintaining customer focus, following company policies and safety practices, handling incidents promptly, and ensuring reliable attendance. The Station Manager manages store operations and employees, including work prioritization and scheduling, merchandising and inventory, cash management, payroll submissions, operating expenses, customer concerns, video surveillance reviews, safety compliance, staff meetings, and administrative tasks. The manager also keeps the Business Consultant informed, supports assigned projects, identifies staffing needs, oversees onboarding and training, communicates performance expectations, coaches employees, and takes corrective action when appropriate. The position may require work at a variety of times, including early mornings, evenings, weekends, overnight shifts, and holidays. Travel is rare and limited to training or coverage at nearby stations and zone or district meetings. The role involves standing and walking for long periods, occasional lifting and moving of products, working safely around high-temperature equipment, periodic outdoor exposure, and occasional exposure to walk-in coolers. This is a U.S.-based position; visas will not be granted.

Requirements

Sufficient proficiency in English to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Previous managerial experience in a retail, food service, or fuel environment.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
Ability to multitask in a fast-paced environment.
Ability to handle challenging situations professionally and exercise good judgment.
Ability to work independently and in team settings.
Strong interpersonal, verbal, and written communication skills.
High school graduate or equivalent.
Must be at least 21 years old for management positions. The posting also specifies age requirements by location and shift: at least 18 for California and Oregon locations, at least 21 for Washington locations, and at least 21 for graveyard shifts from 10 p.m. to 6 a.m.
Ability to stand and walk for long periods on hard and uneven surfaces; bend, lift up to 10 pounds, push, and move product using proper lifting techniques; use team lifting for objects that are too heavy or awkward; work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment; tolerate periodic outdoor exposure during daylight hours and occasional exposure to walk-in coolers at 34°F.

Responsibilities

Oversee day-to-day retail facility operations and manage employee matters.
Recruit, hire, train, coach, manage performance, and administer appropriate discipline.
Maintain station performance and stability across employees, compliance, safety, finances, and operations; use support groups as needed.
Ensure employees comply with local and federal wage and hourly requirements.
Follow safety, security, quality guidelines and CSI policies, procedures, practices, and programs; handle accidents and incidents promptly and professionally.
Use the CSI Loss Prevention process and role-model safe behaviors to preserve the safety of employees and others at the work location.
Maintain courteous and professional contact with coworkers, customers, vendors, and the community.
Prioritize and delegate work, schedule effectively, and manage labor hours to cover customer service, stocking, cleaning, and food-service operations.
Manage merchandising and product inventory, coordinate with other stations to limit out-of-stocks, follow product and volume guidance, and audit stock levels.
Manage cash in compliance with Loss Prevention processes and coordinate with other Station Managers to cover workforce gaps in the zone when needed.
Submit weekly payroll accurately and on time in accordance with CSI guidelines.
Monitor station operating expenses and adjust spending as needed.
Handle escalated customer relations issues and implement solutions.
Review video surveillance footage regularly to monitor station operations.
Ensure station personnel and contractors comply with CSI safety standards.
Conduct station meetings and communicate information needed for effective operations.
Use computer programs to support store operations and complete administrative tasks concerning retail and gas sales, deliveries, and related matters.
Keep the Business Consultant informed about station operations, assist with special assignments or projects, and remain accountable for station performance.
Perform other duties as needed or assigned by the Business Consultant.
Identify hiring needs and partner with relevant parties to staff the station.
Create and sustain a diverse and inclusive station environment that encourages mutual understanding, respect, and productivity.
Ensure new employees receive appropriate onboarding and training.
Communicate employee performance expectations, coach direct reports, conduct performance discussions, provide feedback, take corrective action when appropriate, and develop staff through stretch assignments.