Station Agent

Grant Aviation, Inc.•Dillingham, AK

4d•$18 - $25

About The Position

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971, providing scheduled passenger, cargo, and mail transportation, as well as air ambulance and charter services. The Station Agent carries out the functions of both Ramp and Customer Service Agent positions and supports the station’s day-to-day operations. The role includes aircraft and passenger handling, baggage and freight processing, flight and reservation operations, accounting, dispatch, and safety reporting. Station Agents may be assigned varying duties by management to help ensure customer satisfaction.

Requirements

High school diploma or equivalent.
Must be at least 25 years of age.
Valid Alaska driver's license.
Able to pass a 10-year background check and authorized to work in the United States.
Subject to 12-month training requirements for hazmat.
Excellent communication and interpersonal skills.
Able to lift 70 pounds.
Self-motivated and solution-oriented, with the ability to anticipate others' needs in a fast-paced environment.
Able to learn and operate a computerized reservation system.
Able to perform tasks within parameters specified by various regulatory agencies.

Responsibilities

Carry out all functions of Ramp and Customer Service Agent positions.
Meet and unload aircraft.
Process and secure passenger luggage and freight.
Load and board aircraft.
Assist passengers with special needs.
Manage flight schedules, routings, passenger and freight loading, and reservation operations.
Manage accounting, dispatch, and safety reporting activities.
Carry out daily station operations, including opening and closing.
Maintain integrity, professionalism, and resourcefulness.
Perform duties in varying capacities as directed by management to ensure customer satisfaction.