Leasing Agent- Gardner Station

Cornerstone Residential•West Jordan, UT

About The Position

Cornerstone Residential is a property management company that manages more than 23,000 housing units across 229 communities in the western and mid-United States. The company focuses on providing exceptional service, maximizing revenue for its partners, and supporting resident and employee satisfaction. The Leasing Agent welcomes prospective residents, assists with property tours, provides accurate information about apartment homes, processes rental applications, secures lease agreements from qualified applicants, and assists with lease renewals. The role performs duties in accordance with Fair Housing Laws and company policies and supports client expectations under the applicable financial operating budget and management agreement. This is a full-time, hourly, non-exempt position. The schedule is Monday through Saturday, 9 a.m. to 6 p.m., with one weekday off. Compensation is $17–$19 per hour, with eligibility for monthly commissions.

Requirements

At least one year of experience in a similar role; residential property management experience is preferred, while hospitality, retail, sales, or customer service experience may also be considered.
At least one year of customer service and sales experience.
High school diploma or equivalency certificate.
Valid driver's license, good driving record, and current motor vehicle insurance meeting state requirements.
Proficiency in speaking, reading, and writing English.
Strong computer skills, including MS Office, Google Apps, property-management software, email, internet, and social media.
Ability to pass a background check and drug screening.

Nice To Haves

HUD/LIHTC experience.

Responsibilities

Carry out the owner's objectives and expectations in the daily operation of the apartment community.
Communicate positively, professionally, and effectively with applicants, residents, vendors, clients, and guests.
Help maintain occupancy levels in line with owner and budget expectations and use professional leasing techniques.
Assist with monthly market surveys and analysis, advertising and marketing strategies, and keeping online marketing sources updated daily.
Meet company expectations for phone and walk-in traffic closing ratios and promote resident retention and positive resident-management relations.
Prioritize customer needs, place service requests, and follow up on them.
Support resident retention programs and help ensure residents' safety, comfort, and privacy.
Complete move-in orientations consistently with new residents.
Maintain resident files, forms, leases, and other documents in accordance with company procedures, ensuring their integrity and confidentiality.
Keep documents and reporting systems maintained, updated, and organized, and assist with periodic reporting as requested.
Follow risk-management procedures, including timely reporting of injuries, illnesses, and property damage.
Assist residents in reporting maintenance needs, document facility and maintenance needs, monitor the property, identify concerns for the supervisor, and follow up on maintenance requests.
Perform other duties as assigned.