Station Agent

Grant Aviation•Dillingham, AK

About The Position

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. The company provides scheduled passenger, cargo, and mail transportation, as well as air ambulance and charter service. It employs approximately 400 people and is committed to providing safe, friendly, and reliable service while respecting its customers, employees, and communities. The Station Agent carries out the functions of Ramp and Customer Service Agent positions and supports the daily operations of the station. Duties may vary at management’s direction to help ensure customer satisfaction.

Requirements

High school diploma or equivalent.
Must be at least 25 years of age.
Valid Alaska driver's license.
Able to pass a 10-year background check and authorized to work in the United States.
Subject to the 12-month training requirements for hazardous materials (hazmat).
Excellent communication and interpersonal skills.
Able to lift 70 pounds.
Self-motivated and solution-oriented, with the ability to anticipate others’ needs in a fast-paced environment.
Able to learn and operate a computerized reservation system.
Able to perform tasks within parameters specified by various regulatory agencies.

Responsibilities

Meet and unload aircraft.
Process and secure passenger luggage and freight.
Load aircraft and board passengers.
Assist passengers with special needs.
Manage flight schedules, routings, passenger and freight loading, and reservation operations.
Manage accounting, dispatch, and safety reporting activities.
Carry out daily station operations, including opening and closing.
Perform assigned duties in varying capacities at management’s direction to ensure customer satisfaction.
Conduct oneself with integrity, professionalism, and resourcefulness.