State Human Resource Analyst IV

State of Delaware•Dover, DE

About The Position

This position in the Division of Training and HR Solutions is responsible for statewide development, coordination, and delivery of training programs, courses, and instructional materials that support State agencies. The incumbent serves as a backup instructor for employee benefits training and other department-led programs, and oversees and facilitates training initiatives for State of Delaware employees. The role provides instructional services across State government and requires proficiency delivering virtual training through Microsoft Teams, Zoom, or similar platforms, as well as integrating technology into classroom-based instruction. The position performs professional human resource work involving the application of human resource principles and the interpretation of laws, rules, regulations, standards, policies, and procedures. It involves providing guidance and consultation, analyzing issues and requests, conducting research and reviews, preparing reports, and making recommendations in collaboration with employees, supervisors, managers, and others. This position is eligible for telework under the State of Delaware’s Alternative Work Arrangement Policy. Candidates selected for an interview must deliver a 10-minute presentation. New hires must attend Statewide New Employee Orientation on their first day.

Requirements

Possess a bachelor’s degree or higher, or have four years of professional training experience supporting training management, training administration, employee development, organizational development, or human resource systems.
Three years of experience performing research, analysis, interpretation, consultation, and presenting findings supporting a human resource function.
Three years of experience providing guidance, direction, and recommendations to employees, management, or others on inquiries or challenges.
Two years of experience ensuring compliance with laws, rules, regulations, standards, policies, and procedures relating to training, organizational development, or human resource systems.
Applicants must be legally authorized to work in the United States.

Nice To Haves

Two years of experience researching, selecting, and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
Six months of experience using virtual platform software such as Teams, Zoom, or Webex.

Responsibilities

Develop, coordinate, and deliver statewide training programs, courses, and instructional materials supporting State agencies.
Serve as a backup instructor for employee benefits training and other department-led programs.
Oversee and facilitate training initiatives for State of Delaware employees and provide instructional services across State government.
Deliver virtual training through Microsoft Teams, Zoom, or similar platforms and integrate technology into classroom-based instruction.
Provide technical guidance, interpret policies and procedures, determine eligibility, and offer consultation and recommendations within assigned human resource functions.
Interpret, explain, and help ensure compliance with state and federal laws, rules, regulations, standards, policies, and procedures.
Analyze and evaluate requests, inquiries, challenges, and practices; determine solutions and recommend appropriate action.
Conduct research by collecting, analyzing, and interpreting data and reports, verifying accuracy, troubleshooting discrepancies, reviewing precedents, and presenting findings.
Conduct special reviews, studies, and projects and present findings.
Prepare and analyze statistical and narrative reports and, as needed, calculate and report on data.
Use automated information systems and computer software to research, review, evaluate, and report on human resource data; perform quality reviews of system data as needed.
Participate in meetings, conference calls, and presentations.
Develop job aids, forms, or communications as needed.
Research, design, facilitate, or evaluate service-delivery effectiveness as needed, and contact outside parties to gather data or resolve inquiries or issues.
Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Perform other related duties as required.