State Agency Liaison

Sourcewell

3d•$114,320 - $142,900•Remote

About The Position

The Principal Account Executive (State Agency Liaison) represents Sourcewell’s Enterprise Solution team and generates revenue by developing strong relationships with key and targeted state agency accounts. The role is responsible for achieving profit and margin goals, serving as a trusted advisor, and managing, retaining, and growing assigned accounts. The liaison may mentor a small team of account representatives or executives and represents Government Accounts at internal and external meetings. The position is remote and subject to Sourcewell’s telecommuting policies and procedures. It supports the Westcoast region, with preference for candidates residing in Arizona, Idaho, Montana, Nevada, New Mexico, Utah, or Wyoming. Travel is approximately 13–15 times per year, including occasional trips to Staples, Minnesota, for meetings, professional development, or team activities. Advance notice will be provided. The role is full-time, with 40 scheduled hours.

Requirements

Bachelor’s degree in a related field, or a combination of post-secondary training, professional education, and related experience equivalent to four years.
Six years of demonstrated experience in state agencies involving purchasing, procurement, contract management, state agency operations, public administration, or other directly related work.
Experience working with or within state agencies, including purchasing or procurement, contract management, operations, or public administration.
Experience in sales, business development, or strategic account management focused on state-sector clients.
Experience supervising and directing people and other resources to achieve specific results within limited timeframes of 13 months to 3 years.
Ability to meet the position’s travel requirements, approximately 13–15 times per year.

Responsibilities

Manage a portfolio of complex agency relationships and/or mentor a small team of account representatives or executives to ensure quality service and growth.
Develop and implement relationship management plans for complex existing agency accounts, build relationships with decision-makers and influencers, facilitate two-way communication, resolve issues, and ensure agency needs are met.
Identify standard organizational solutions that meet agency needs, including quantities and product configurations, and explain how the solutions align with agency objectives.
Set objectives for calls and meetings, tailor standard presentation materials, present to agency decision-makers and influencers, and ask targeted questions to assess interest and clarify needs.
Collaborate internally and act as an agency champion on cross-functional teams to strengthen external relationships.
Develop a personal network within the assigned territory and represent the organization at events to identify opportunities, promote the organization, and enhance its reputation.
Record researched and agency-provided client information in the CRM system to support data quality, retention, and organizational development.
Maintain knowledge of organizational policies and procedures and applicable regulatory codes and codes of conduct, and ensure work complies with required standards.
Identify patterns of noncompliance within the team, take appropriate action to report and resolve issues, and escalate them as appropriate.
Develop capabilities through assessment, development planning, training, and coaching; maintain relevant external professional accreditation where applicable.
Keep current on technology, external regulation, and industry best practices through ongoing education, conferences, and specialist media.
Perform other duties as assigned.