About The Position

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. The Policy Section Manager oversees all policy and business practice development for the Michigan Title IV-D Child Support Program. This position supervises lower-level managers functioning as Team Leaders for defined program specialty areas (case management, financials, establishment and enforcement). The Policy Section Manager oversees development of a collaborative team-based approach to policy development, implementation planning, interpretation and application of state and federal laws/regulations, and business practice development. The Policy Section Manager is responsible for ensuring the involvement of users from all partner organizations in the policy/practice development and implementation process. This position ensures Michigan’s compliance with all federal and state laws and regulations governing the Title IV-D program and manages development and federal certification of the Title IV-D State Plan. This position coordinates all project management activities and assigns project managers to coordinate projects, initiatives and pilot programs originating in all Office of Child Support (OCS) divisions and program components.

Requirements

  • Possession of a bachelor’s degree in any major.
  • Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
  • Must apply online via NEOGOV.
  • Relevant experience and/or education must be documented in the resume, transcript and/or application.
  • Attach a resume identifying specific experience and dates of employment (month and year, hours per week).
  • Attach a cover letter.
  • If applicable, attach a copy of official transcript(s) (scanned copies accepted, web-based/internet/unofficial copies not accepted).
  • Successful completion of a background investigation and a criminal records check.

Nice To Haves

  • Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Responsibilities

  • Oversees all policy and business practice development for the Michigan Title IV-D Child Support Program.
  • Supervises lower-level managers functioning as Team Leaders for defined program specialty areas (case management, financials, establishment and enforcement).
  • Oversees development of a collaborative team-based approach to policy development, implementation planning, interpretation and application of state and federal laws/regulations, and business practice development.
  • Ensures the involvement of users from all partner organizations in the policy/practice development and implementation process.
  • Ensures Michigan’s compliance with all federal and state laws and regulations governing the Title IV-D program.
  • Manages development and federal certification of the Title IV-D State Plan.
  • Coordinates all project management activities and assigns project managers to coordinate projects, initiatives and pilot programs originating in all Office of Child Support (OCS) divisions and program components.

Benefits

  • Employees will be provided computers to perform state work.
  • Phones may also be provided for necessary communications.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service