State Administrative Manager 15

State of Michigan • Detroit, MI

9d • Hybrid

About The Position

This position will function as the administrative manager for DTMB Agency Services Supporting the Department of Labor and Economic Opportunity (LEO), with a focus on the Unemployment Insurance Agency. The administrative manager will be the second line manager for this work area and will be responsible for carrying out management duties for first line managers and their staff. The manager is responsible for leading the IT technical teams through the design, development, and implementation of software and system plans and performing other project related activities. Develops standard control mechanisms to manage IT software development products and updates including but not limited to risk management, quality assurance, and communication, issue and change management, and other project related controls. Manages the IT staff objectives that includes IT project efforts for completion within time and budget requirements, and to the customer's expectations. Providing direction and control of functions and activities in the work area including establishing priorities, allocating staff, and ensuring first line supervisors handle administrative, supervisory, and planning functions. The supervisory functions this position manages include employee evaluation, counseling, selection, provision of technical and policy guidance and training of employees. We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. Above all, we are looking for someone that is passionate about customer service and being a leader. This person must have professional knowledge of principles and techniques of management, communication, and organization required to direct and administer programs, objectives, and goals. We would love someone with advanced knowledge and experience in the delivery of information technology solutions and services. You must be able to lead, manage, administer, and maintain control of the environment in high-pressure situations. Strong communications skills are a must.

Requirements

• Possession of a bachelor's degree in any major.
• Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
• Professional knowledge of principles and techniques of management, communication, and organization required to direct and administer programs, objectives, and goals.
• Ability to lead, manage, administer, and maintain control of the environment in high-pressure situations.
• Strong communications skills.

Nice To Haves

• Advanced knowledge and experience in the delivery of information technology solutions and services.

Responsibilities

• Carrying out management duties for first line managers and their staff.
• Leading IT technical teams through the design, development, and implementation of software and system plans.
• Performing other project related activities.
• Developing standard control mechanisms to manage IT software development products and updates including but not limited to risk management, quality assurance, and communication, issue and change management, and other project related controls.
• Managing IT staff objectives that includes IT project efforts for completion within time and budget requirements, and to the customer's expectations.
• Providing direction and control of functions and activities in the work area including establishing priorities, allocating staff, and ensuring first line supervisors handle administrative, supervisory, and planning functions.
• Managing employee evaluation, counseling, selection, provision of technical and policy guidance and training of employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level