About The Position

The Starbucks Team Lead creates the Starbucks Experience for Bashas' customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. This role calls for a responsible, friendly person who can work safely in a fast-paced environment and provide excellent customer service. The position includes supporting operational standards and customer service, maintaining a clean and organized workspace, and helping train and encourage team members. Employees may occasionally experience extended periods of standing, sitting, lifting and stocking (up to 50 lbs.), pushing, keyboarding, telephone use, walking, and bending. Applicants must be at least 18 years of age. Applicants for any position serving alcohol must be at least 21. For internal transfer, promotion, or rehire candidates, the current leader must recommend the candidate and provide an endorsement upon HR's request; candidates may be asked to accept a part-time position if that is the only position available; and rehires must be approved by an HRBP.

Requirements

  • Must be at least 18 years of age.
  • Must be at least 21 years of age for any position that serves alcohol.
  • Able to work safely in a fast-paced environment and provide excellent customer service.

Responsibilities

  • Ensure compliance with safety regulations, health department requirements, and weights and measures requirements.
  • Deliver legendary customer service with a customer-first attitude, connect with customers, and discover and respond to their needs.
  • Provide quality beverages, whole bean, and food products consistently by following recipe and presentation standards and health, safety, and sanitation guidelines.
  • Act with integrity, honesty, and knowledge in support of Bashas' and Starbucks' culture, values, and mission.
  • Maintain a calm exterior presence during high-volume periods or unusual events and maintain a clean, comfortable store environment.
  • Anticipate customer and store needs.
  • Follow Bashas' operational policies and procedures, including cash handling, safety, and security procedures.
  • Maintain a clean and organized workspace so members can locate inventory and products.
  • Recognize and reinforce individual and team accomplishments.
  • Assist with training new members by reinforcing successful performance and providing respectful, encouraging coaching as needed.
  • Maintain regular and consistent attendance and punctuality.
  • Perform other related duties as assigned.

Benefits

  • Competitive compensation, paid weekly
  • Retirement benefits
  • Medical, dental, and vision insurance for the employee and eligible dependents
  • Tuition reimbursement for qualified courses
  • Scholarship opportunities for continued education
  • Store discount programs (10% off household groceries)
  • Fun work environment with the opportunity to nourish the community
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