Starbucks Lead

Giant Eagle•Westfield, MA

About The Position

Starbucks Leads help develop the Starbucks department and its Baristas by providing customer service and supporting the Perishable Team Leader. They maintain department records, processes, standards, and methods, and help ensure the team is set up for success. The role calls for a team player with an interest in leadership, the ability to inspire others, and creativity with cuisine and beverages.

Requirements

Six months to one year of experience.
Desire to become a Non-union Team Leader.
High school diploma or equivalent.
Food Safety certification or licensing.
Ability to lift up to 50 pounds.
At least 18 years of age.
Ability to work a flexible schedule that may include nights, weekends, and holidays.

Nice To Haves

Prior experience in a restaurant, as a barista, or in a related field.

Responsibilities

Communicate, maintain, and follow Giant Eagle, Market District, and Starbucks company policies, store operating standards, and procedures.
Demonstrate knowledge of and enthusiasm for Starbucks beverages and products.
Build the store’s product assortment by cultivating working relationships with guests and vendors.
Supervise stocking and receiving.
Write department orders and monitor ordering.
Participate in physical inventories.
Lead the team by example to deliver outstanding customer service and delight guests, vendors, and stakeholders.
Direct Team Members in performing their duties.
Oversee and evaluate training for new and current Team Members.
Help reduce and eliminate shrink.
Maintain safety as the top priority for Team Members, guests, and products.
Maintain cleanliness of the department and work area.
Handle products and equipment properly in accordance with food safety and safety guidelines.
Participate in and promote an environment that embraces diversity, inclusion, and respect for Team Members, guests, vendors, and the community.