Starbucks Lead Barista

SpartanNash•Grandville, MI

4d•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods through a global supply chain network. The Lead Barista efficiently directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve established department sales and profit goals. The role also ensures associates’ work shifts contribute to the store’s financial interests and completes other duties as assigned. The position involves managing department inventory and receivables, preparing beverages and food, maintaining product quality and department presentation, and training and supervising associates. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
Proficiency with computers, including email and spreadsheets.
Ability to read, write, comprehend, and interpret documents.
Accounting or bookkeeping skills.
Ability to interpret and analyze financials.
Ability to develop and manage budgets.
Ability to delegate, direct, and implement.
Suggestive selling skills and product knowledge.
Attention to detail.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Responsibilities

Direct and supervise Coffee Shop associates to provide a high standard of customer service and achieve department sales and profit goals.
Ensure department associates’ work shifts contribute to the financial interests of the store.
Order and maintain inventory to ensure freshness, product quality, and turnover.
Check and verify receivables for amount, quality, count or weight, and condition; store them in appropriate areas.
Brew, mix, and blend beverages according to established standards.
Handle spoiled or damaged products according to established guidelines.
Train others in department activities and functions, including suggestive selling techniques.
Manage associate selection, scheduling, and supervision to meet or exceed departmental productivity levels.
Maintain familiarity with department products, including differences in price, taste, preparation, and use.
Prepare food items according to procedures.
Maintain a clean, attractive, and well-stocked department.
Complete additional responsibilities as assigned.