About The Position

The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe, and profitable Starbucks operation while following company standards. The role provides shift leadership, directs associates in preparing food and beverages and delivering exceptional customer service, and supports training and team performance. The Barista Trainer also assists with menu production, ordering, receiving, inventory, and monitoring operating results. The position requires a flexible retail schedule, including weekends and potentially day, evening, and holiday shifts, and involves frequent standing, movement, lifting, reaching, and use of technology.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • Ability to lift at least 25 pounds and meet the stated physical requirements.

Responsibilities

  • Follow and ensure the team follows Food Division Standards and Best Practices.
  • Provide shift leadership and direct associates in delivering food products and exceptional customer service.
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso bar items, and pastries to Starbucks standards.
  • Follow Starbucks merchandising, product presentation, and signing standards.
  • Ensure the team meets speed-of-service standards.
  • Monitor food quality using Starbucks checklists.
  • Model Starbucks Simply Service Steps.
  • Support a strong working relationship with store management.
  • Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
  • Maintain role-model standards for grooming, professional appearance, and communication.
  • Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
  • Use forecasts, daily sales reports, and weekly food-cost and payroll reports to help meet monthly profit-and-loss goals.
  • Assist in preparing and producing menu items.
  • Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
  • Assist with product receiving and follow Inventory Best Practices.
  • Perform other duties as needed.
  • Foster acceptance and respect and strengthen authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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