Stage Doorperson

Lyric Opera of Chicago • Chicago, IL

2d

About The Position

Lyric Opera of Chicago is seeking a part-time Stage Doorperson to help ensure the safety and security of its backstage spaces. The role is part of the Stage Door staff and works 5–25 hours per week on a flexible shift basis during the season. Weekly schedules vary with the performance calendar and may include shifts between 6:00 a.m. and 2:00 a.m. on any day of the week.

The Stage Doorperson monitors access to backstage areas, responds to emergency situations, coordinates deliveries and visitor access, and communicates with Lyric departments and personnel. The position also assists seasonal staff and visitors with questions and directions. Duties may change as Lyric’s needs evolve.

This is a part-time, non-exempt position reporting to the Patron Services Manager. The hourly rate is $17.05.

Requirements

• Effective organizational, communication, and interpersonal skills.
• Demonstrated customer-service orientation.
• Ability to adapt quickly to changing priorities and maintain a professional demeanor under pressure.
• Ability to follow the dress code and maintain a professional appearance.
• Ability to keep sensitive information confidential.
• Ability to operate a computer and other office equipment.
• Ability to climb stairs, work in dark places, and lift and carry items weighing less than 25 pounds.

Nice To Haves

• Previous experience in security or an in-person customer-service role.
• Working knowledge of backstage operations in a theater facility.
• Training in first aid and/or use of portable defibrillator units; training may be provided.

Responsibilities

• Monitor access policies for all Back of House employees and guests.
• Conduct routine security checks of backstage access doors and monitor entry and exit points through electronic surveillance; lock and unlock doors as needed.
• Serve as a point of contact in emergencies and assist with initiating and implementing police, fire, and evacuation procedures in accordance with Lyric’s emergency action plan.
• Notify backstage personnel about deliveries and coordinate unloading, including occasional traffic control assistance during truck loading and unloading.
• Coordinate with Company Management, Ryan Opera Center, Facilities, and other departments regarding guest lists, schedules, and other needs.
• Contact appropriate Lyric personnel when outside visitors or vendors requiring a backstage escort arrive.
• Notify Facilities of physical plant repairs or safety concerns in backstage areas; monitor first aid kits and fire extinguishers and report deficiencies.
• Assist seasonal staff and visitors with questions and directions for on- and off-site destinations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed