AM Doorperson

Omni Hotels & Spas • Atlanta, GA

2d

About The Position

The AM Doorperson welcomes hotel guests, assists with baggage and directions to the Front Desk, and manages traffic flow in and out of the Motor Lobby. As typically the first hotel employee guests encounter, the Doorperson’s initial interaction is important to the guest experience. The role works outside and occasionally inside the hotel, with exposure to weather conditions, and may require lifting or carrying luggage weighing up to 50 pounds.

Requirements

• Strong propensity for customer service.
• Previous cash-handling experience.
• Ability to stand for prolonged periods.
• Computer skills.

Responsibilities

• Greet guests and welcome them to the hotel.
• Unload baggage from cars or taxis and bring it to the Bellstand.
• Tag guest baggage with claim checks and provide guests with their claim tickets.
• Direct guests to the Front Desk.
• Call taxis for guests as needed.
• Assist the Bell Captain with luggage storage and retrieval.
• Load baggage into cars or taxis for departing guests and thank them for choosing the hotel.
• Maintain a clean and orderly work area.
• Control traffic flow in and out of the Motor Lobby.
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
• Raise, lower, and maintain flags as requested.
• Keep the work area free of standing water, debris, and objects that could obstruct safe, efficient, and effective work.
• Perform other duties as requested or assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed