Staffing Specialist

Surge Staffing • Lithia Springs, GA

5h

About The Position

Surge Staffing is hiring a Staffing Specialist for a permanent, full-time internal position. The role focuses on customer service, sales, recruiting, and supporting the staffing needs of clients and temporary associates. The specialist serves as a liaison between clients and associates, helps match candidates to customer requirements, develops business relationships, and performs administrative and marketing activities that support branch performance. The posting describes the position as entry-level and says no experience is necessary, while also requiring at least one year of sales experience.

Requirements

• At least one year of sales experience.
• High school diploma or equivalent work experience or education.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded, team-oriented, and able to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Staffing industry experience.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver customer service to clients and temporary associates.
• Search resumes and use established candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employees’ skills to customers’ hiring needs.
• Assist with developing business leads and retaining current clientele.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to build customer relationships and obtain new business.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop and retain business partnerships through customer service and customer-development strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints from temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED