Staffing Specialist
About The Position
Surge Staffing is hiring a motivated, energetic, and customer-focused Staffing Specialist for a full-time, permanent internal position. The role offers an opportunity to build a career in staffing and workforce solutions, particularly for people with sales, customer service, recruitment, or business development experience. The position involves working in a fast-paced, team-oriented environment and supporting clients, temporary employees, recruiting, sales, and branch operations. The Staffing Specialist provides customer service to clients and temporary employees, recruits and onboards candidates, matches candidates to client needs, and builds relationships with both clients and associates. The role also supports business development through networking, sales, client visits, and promoting staffing services. Additional duties include administrative support, employee coaching and retention, resolving concerns, and contributing to branch growth and revenue goals.
Requirements
- At least 1 year of sales and/or customer service experience.
- High school diploma or equivalent.
- Strong communication, interpersonal, and relationship-building skills.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven mindset.
- Reliable transportation and willingness to travel locally to client locations as needed.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in customer service, recruiting, sales, business development, relationship management, talent acquisition, lead generation, account management, interviewing, and Microsoft Office Suite.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain strong relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Generate and develop new business opportunities through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations through administrative and data entry tasks.
- Assist with employee coaching, performance management, and retention efforts.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities.
- Dynamic and team-oriented work environment.
- Opportunity to make a direct impact on clients and job seekers.
- Competitive compensation and performance-driven culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
