Staffing Resources Representative

Allina Health
•$23 - $32•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Staffing Resources Representative provides staffing resources across designated departments and locations using staffing technology. The role coordinates staff assignments to support patient care needs and provides scheduling support in accordance with staffing and scheduling guidelines. This position supports allergy and dermatology across multiple sites and a workforce of approximately 115 employees. It helps coordinate staffing needs, coverage changes, and day-to-day resource deployment across clinics. Periodic on-site work continues after onboarding to maintain relationships with clinic leaders and staff and stay connected to site-specific needs and operational priorities. The position is 1.0 FTE, working 80 hours per two-week pay period on an 8-hour day shift, with no weekend rotation. The role is based at 2925 Chicago Ave Loading Dock, Minneapolis, MN.

Requirements

  • Must be at least 18 years of age and have the education and/or experience needed to meet the required functional competencies listed in the job description.
  • At least 2 years of customer relations or customer service skills.
  • Strong computer skills, including experience with word processing and spreadsheets.

Nice To Haves

  • High school diploma or GED.
  • 1 year of electronic staffing system scheduling experience.

Responsibilities

  • Allocate, anticipate, and forecast daily staffing needs.
  • Request daily agency staff as needed and report staffing status to appropriate site and department leaders.
  • Communicate staffing changes, openings, and scheduling adjustments through an electronic staffing system.
  • Document staff assignments and code schedules in an electronic staffing system to ensure timecard accuracy.
  • Provide training and feedback on staffing and scheduling functions, including timecards, schedules, pay codes, time-off requests, and call-in procedures in the electronic staffing system.
  • Use and adhere to bargaining unit contract staffing guidelines as required.
  • Collect and report staffing data to identify trends.
  • Participate in staff huddles and department meetings.
  • Elevate questions and concerns to site, regional, and division leaders as appropriate.
  • Orient new staff on staffing and scheduling functions and expectations.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.
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