Staffing & Recruitment Coordinator

Always Best Care Vinings•Vinings, GA

About The Position

Always Best Care Senior Services in Vinings/Smyrna, Georgia, is seeking a compassionate and dedicated Staffing & Recruitment Coordinator. This role keeps the office operating, schedules filled, and caregiver recruitment pipeline active. It combines staffing, recruitment, onboarding, intake coordination, office administration, reception, clerical, and data-entry duties. The coordinator recruits, hires, and retains qualified caregivers; supports onboarding and required training; manages staffing schedules and client intake information; communicates with clients, families, caregivers, and community partners; and performs office and recordkeeping tasks. The agency describes itself as new and locally owned, and emphasizes valuing and supporting caregivers.

Requirements

High school diploma or equivalent.
Two years of experience as a coordinator, office manager, or in a related health field; home care experience is preferred.
Experience interviewing and recruiting qualified applicants.
Computer literacy, accurate typing, and ability to use office machines.
Light secretarial and bookkeeping skills.
Strong organizational skills, including the ability to manage office files, logbooks, and staff schedules at once.
Professional telephone manner and ability to handle heavy phone volume.
Strong interpersonal and leadership skills when working with caregivers, clients, and families.
Friendly, cooperative, and welcoming manner with applicants, visitors, and staff.
Self-confidence, a positive attitude, and commitment to goals.
Objectivity and fairness without personal bias.
Professional ethics and commitment to confidentiality and privacy.
Willingness to take responsibility for professional growth.

Nice To Haves

College degree.
LPN or other healthcare background in home care.
Familiarity with state home care regulations and employment requirements.

Responsibilities

Recruit, hire, and retain qualified caregivers to maintain appropriate staffing levels.
Screen applicants, conduct interviews and skills testing, check references and job history, and verify relevant education, experience, training, licensure, and certifications.
Use a consistent, nondiscriminatory hiring process and help keep job descriptions aligned with recruitment practices and state requirements.
Set up and maintain personnel files for staff and contract caregivers.
Coordinate new-hire orientation and track mandatory training and in-services, filing attendance certificates.
Ensure employees meet mandatory employment requirements, send deficiency notices when requirements lapse, and maintain personnel evaluation files and current forms.
Schedule appropriately skilled caregivers for cases, enter scheduling information into the system, prepare and distribute weekly field staff schedules, and arrange replacement workers as needed.
Monitor schedule changes and communicate them accurately and promptly between office and field staff.
Maintain current client rosters, logbooks, and schedule sheets; check visit compliance, report problems to the supervisor, and report weekly visit counts.
Monitor caregiver punctuality, reliability, and assignments, and document performance concerns.
Receive telephone referrals and intake information, enter information into the system, route intake forms for admission approval, and copy referral sheets as requested.
Communicate with clients and families about caregiver-related issues; maintain case management notes and document and report changes in client status, service needs, and staff assignments.
Communicate routinely with contract agencies and community liaisons.
Greet visitors, answer phones and general questions, screen callers, and deliver messages.
Type memos, correspondence, agendas, and reports; schedule appointments and meetings; and handle mail, copying, and filing.
Enter client and staff schedules and new client and employee information into the client management system.
Track verbal orders and forms signed by physicians, clients, and caregivers.
Assist with payroll, billing, bookkeeping, and ledger entry as assigned.
Maintain strict confidentiality of client, personnel, and office records.
Perform other duties as assigned.