Staffing Coordinator Resource Pool FT Days

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

About The Position

MercyOne is hiring a Staffing Coordinator to assist, support, and organize the staff and activities of the Centralized Staffing (CS) Department, as requested by department management and nursing leadership. The coordinator monitors and adjusts staffing for nursing departments and handles operational responsibilities such as scheduling, data maintenance, and communications. The position works 12-hour day shifts from 5:30 AM to 6:30 PM, including every other weekend and rotating holidays. The role supports staffing at Mercy Medical Center – Des Moines and Mercy Medical Center – West Lakes. It may also include assisting with nursing duties in areas of competency when staffing is not the current priority.

Requirements

  • High school diploma or GED.
  • Knowledge of Microsoft Office applications.
  • Strong analytic and basic statistical ability.
  • Strong written and verbal communication skills, including editing.
  • Problem-solving and critical-thinking ability.
  • Attention to detail.
  • Ability to multitask.
  • Excellent organizational skills.

Nice To Haves

  • Medical knowledge is highly preferred.

Responsibilities

  • Use labor tracking tools and staffing matrices to prioritize safe resource utilization at Mercy Medical Center – Des Moines and Mercy Medical Center – West Lakes.
  • Gather data from work units, including charge RNs and management, to forecast and validate staffing needs.
  • Adjust staff coverage according to established procedures in response to changes in patient census, acuity, or overstaffing; monitor admissions, patient status changes, and bed availability for their impact on staffing needs and schedules.
  • Communicate with staff and department leadership about available staff, available shifts, and staffing shortages.
  • Complete required hospital and department-specific education within established timeframes, including updates to labor tracking tools.
  • Identify, resolve, and communicate potential staffing problems and relevant information to appropriate leadership.
  • Keep immediate supervisors informed about issues, concerns, and progress on current projects.
  • Assist with CS Department data collection and maintenance of necessary records.
  • Allocate internal and external resource staff to requesting departments.
  • Coordinate with unit leadership using labor tracking tools to ensure employees are on the correct schedule.
  • Communicate schedule changes to staff.
  • Maintain confidentiality of patient, staff, and institutional information.
  • May assist with nursing duties in areas of competency when staffing is not the current priority.
  • Serve as a subject matter expert on current labor tracking tools.
  • Perform other duties as assigned by CS Department leadership.
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