Staffing Assistant

Employbridge Career•Romeoville, IL

About The Position

The Staffing Assistant performs a variety of administrative duties to support a branch’s daily recruiting and customer service activities. This role supports candidates, workers, customers, and branch teams and offers an opportunity to get started in the recruiting and staffing industry. The position is based in a fast-paced office environment and requires switching between tasks, prioritizing work, and handling repetitive tasks.

Requirements

At least 2 years of administrative experience in a busy office environment.
Excellent customer service skills, including the ability to respond appropriately in stressful situations and diplomatically handle difficult customer or vendor situations.
Ability to switch tasks, prioritize, and manage repetitive work in a fast-paced environment.
Strong communication skills at all levels.
Demonstrable time-management and organizational skills.
Practical experience and comfort using Microsoft Office products.

Responsibilities

Greet walk-in candidates and serve as the first point of contact in the branch.
Receive and screen visitors and telephone calls and handle general inquiries.
Assist with onboarding and new-hire orientations in support of the customer success team.
Support the recruiting team by helping applicants complete all facets of the application process.
Coordinate, complete, and scan documents related to workers’ compensation claims.
Process and update payroll records.
Document unemployment terms and details in the CRM.
Create, process, and file branch purchase orders and invoices.
Order supplies based on assessed needs and budget resources.
Perform other duties as assigned.