Staff VP Process Reengineering

Elevance Health•Indianapolis, IN

3d•$192,880 - $332,718•Hybrid

About The Position

The Staff VP Process Reengineering serves as a key enabler of enterprise transformation by identifying opportunities to simplify, standardize, and optimize end-to-end processes across organizational boundaries. The role drives cross-functional alignment, improves operational performance, and ensures solutions address root causes. It leads a team of 40 associates and manages a portfolio currently comprising more than 25 initiatives. The position advances a process-first mindset across the Transformation Office, business, and operational teams. It leads enterprise process transformation and optimization, facilitates cross-functional analysis, redesign, and implementation, and develops Process Engineering capabilities, governance, and continuous improvement practices. The role also prioritizes incoming requests, allocates resources, and ensures initiatives are completed within budget, agreed timelines, and appropriate quality standards, with financial benefits measured and reported. The role is based at an Elevance Health PulsePoint office, preferably in Indianapolis, Atlanta, Mason, Richmond, Norfolk, or Woodland Hills; alternate locations may be considered. Associates must work in-office at least three days per week. Candidates must be within a reasonable commuting distance of a posting location unless an accommodation is granted as required by law.

Requirements

A bachelor's degree and at least 10 years of experience managing large-scale projects in a complex business and systems environment, including at least 5 years of management experience; or an equivalent combination of education and experience.

Nice To Haves

Master's degree.
Deep analytical skills.
Proven execution experience across complex technology ecosystems.
Collaborative leadership style focused on achieving value.
Deep understanding of the customer journey and customer redesign.
Lean Six Sigma/Black Belt certification or another process improvement certification.

Responsibilities

Drive adoption of a process-first mindset across the Transformation Office, business, and operational teams.
Allocate process subject matter experts to lead reengineering initiatives for business units, partner teams, and Transformation Office initiatives.
Lead enterprise process transformation and optimization initiatives aligned with strategic business objectives.
Facilitate cross-functional process analysis, redesign, and implementation.
Partner with Transformation Office and business leaders to identify opportunities for process optimization, standardization, and simplification.
Analyze current-state processes to identify inefficiencies, risks, handoff challenges, and improvement opportunities.
Design future-state processes that improve customer, provider, associate, and business outcomes.
Facilitate process mapping, value stream analysis, and root cause identification.
Apply Process Engineering methodologies and best practices to improve operational performance.
Establish measurable process outcomes and monitor performance against success metrics.
Support continuous improvement through data-driven analysis and stakeholder engagement.
Collaborate with business, operational, and technology teams to align on process improvements.
Advise on process design, governance, and transformation strategies.
Develop Process Engineering as a strategic enterprise capability through AI and automation.
Promote process management disciplines, standards, governance, knowledge sharing, and best practices.
Prioritize incoming requests and assign resources to lead reengineering efforts.
Manage a portfolio of currently more than 25 initiatives to ensure delivery within budget, agreed timelines, and quality standards.
Measure, track, and report financial benefits associated with each initiative.