Staff VP Process Reengineering

Elevance Health•Atlanta, GA

1d•Hybrid

About The Position

The Staff VP Process Reengineering serves as a key enabler of enterprise transformation by identifying opportunities to simplify, standardize, and optimize end-to-end processes across organizational boundaries. The role drives cross-functional alignment, improves operational performance, and ensures solutions address root causes. It leads a team of 40 associates and manages a portfolio currently comprising more than 25 initiatives. The position advances a process-first mindset across the Transformation Office and business and operational teams, emphasizing process improvement before automation. It leads enterprise process transformation, facilitates current- and future-state analysis and implementation, develops Process Engineering capabilities and governance, and supports continuous improvement through measurable outcomes and data-driven analysis. The role partners with business, operational, and technology leaders and manages resource allocation, timelines, budgets, quality, and financial-benefit tracking. The role may be based at an Elevance Health PulsePoint office, preferably in Indianapolis, Atlanta, Mason, Richmond, Norfolk, or Woodland Hills; alternate locations may be considered. Associates are expected to work in-office at least three days per week. Candidates must live within a reasonable commuting distance of a posting location unless an accommodation is granted as required by law.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
At least 10 years of experience managing large-scale projects in a complex business and systems environment.
At least 5 years of management experience.

Nice To Haves

Master’s degree.
Deep analytical skills.
Proven execution experience across complex technology ecosystems.
Collaborative leadership style focused on achieving value.
Deep understanding of the customer journey and customer redesign.
Lean Six Sigma/Black Belt certification or another process improvement certification.

Responsibilities

Drive adoption of a process-first mindset across the Transformation Office, business teams, and operational teams.
Allocate process subject matter experts to lead process reengineering initiatives for business units, partner teams, and Transformation Office initiatives.
Lead enterprise process transformation and optimization initiatives aligned with strategic business objectives.
Facilitate cross-functional process analysis, redesign, and implementation efforts.
Partner with Transformation Office and business leaders to identify opportunities for process optimization, standardization, and simplification.
Analyze current-state processes to identify inefficiencies, risks, handoff challenges, and improvement opportunities.
Design future-state processes to improve customer, provider, associate, and business outcomes.
Facilitate process mapping, value stream analysis, and root cause identification activities.
Apply Process Engineering methodologies and best practices to improve operational performance.
Establish measurable process outcomes and monitor performance against defined success metrics.
Support continuous improvement through data-driven analysis and stakeholder engagement.
Collaborate with business, operational, and technology teams to align on process improvements.
Advise stakeholders on process design, governance, and transformation strategies.
Promote process management disciplines, standards, governance practices, knowledge sharing, and process-first thinking across the organization.
Prioritize incoming requests and assign resources to lead reengineering efforts.
Manage a portfolio of more than 25 initiatives to ensure completion within budget, agreed timelines, and appropriate quality levels.
Ensure financial benefits associated with each initiative are measured, tracked, and reported.
Contribute to development of Process Engineering as a strategic enterprise capability through AI and automation.