Staff Training Coordinator

Evergreen Life Services Texas•Dallas, TX

7d•Hybrid

About The Position

This position is responsible for ensuring that required training is conducted and documented, and assistance is given with administrative duties as needed. The Staff Training Coordinator I will ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented appropriately. They will schedule trainers, conduct training directly if needed, and assist with the orientation process for new employees. This role also involves abiding by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight. Additionally, the coordinator will assist with administrative duties for the Division, including Human Resources and Finance, and complete new hire packets, workers' compensation reports, vehicle accident reports, and unemployment claim information.

Requirements

High school diploma and at least one (1) year of experience in administrative duties, including training.
Basic knowledge of state and federal guidelines governing Evergreen programs.
Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individual(s) served and staff in a manner that is conducive to harmony and their best efforts.
Must be adaptable and have the ability to make decisions.
Must have understanding, patience, and tact in dealing with individuals served, their families or advocates, and other agencies involved in providing supports for people served.
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
Must be able to prioritize work tasks.
Must be able to work without close personal supervision.
Working knowledge of Microsoft Windows and Office applications.
Working knowledge of Google Workspace.
Aptitude to learn other software programs as required for this position.
Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
Must pass a drug screen and criminal background check.
Will be in constant contact with staff, individuals served, their families, and other support agencies.
Must be able to be on-call on a regular basis and respond to staffing emergencies promptly.

Nice To Haves

May be required to attend seminar or job-related training courses.

Responsibilities

Ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented in the appropriate manner.
Schedule the appropriate trainers for all required training. Conduct training directly if needed.
Assist with the orientation process for new employees.
Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
Assist with all administrative duties for the Division as required (i.e., Human Resources, Finance, etc.).
Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information, and forward to Home Office for processing within a required time frame.
Conduct reference checks of applicants.
Explain company benefits to employees and, when necessary, seek additional clarification.
Maintain employee files and ensure confidentiality.
Verify and maintain all employee drivers’ licenses and auto insurance information.
Complete all PCNs and required documentation for staff changes.
Assist with the verification and correction of all payroll documents.