Staff Training Coordinator II

Evergreen Life Services•Knoxville, TN

45d•Onsite

About The Position

This position is responsible for ensuring that required training is conducted and documented, and assistance is given with administrative duties as needed.

Requirements

High school diploma and at least three (2) years of experience in administrative duties, including training.
At least two (2) years of experience working in the field of ID/DD.
Basic knowledge of state and federal guidelines governing Evergreen programs.
Ability to meet the public in a manner that reflects creditably upon the organization, and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts.
Must be adaptable and have the ability to make decisions.
Must have understanding, patience, and tact in dealing with consumers, their families, or advocates, and other agencies involved in providing support for people served.
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
Must be able to prioritize work tasks.
Must be able to work without close personal supervision.
Working knowledge of Microsoft Windows and Office applications.
Working knowledge of Google Workspace.
Aptitude to learn other software programs as required for this position.
Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
Must pass a drug screen and criminal background check.

Nice To Haves

Bachelor’s degree preferred.
May be required to attend seminar or job-related training courses.

Responsibilities

Ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented in the appropriate manner.
Schedule the appropriate trainers for all training required.
Conduct training directly if needed.
Make recommendations and assist in development of training courses.
Assist with orientation process for new employees.
Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
Assist with all administrative duties for the Division as required (i.e., Human Resources, Finance, etc.).
Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information, and forward to Home Office for processing within required time frame.
Advertise through appropriate media, open positions within the organization, and participate in job fairs as requested.
Screen, evaluate, and recommend applicants for interview and assist in preparation for interviews.
Conduct reference checks of applicants.
Review employee complaints and ensure accurate and timely documentation of concerns or issues.
Explain company benefits to employees and, when necessary, seek additional clarification.
Maintain employee files and ensure confidentiality.
Verify and maintain all employee drivers’ licenses and auto insurance information.
Complete all PCNs and required documentation for staff changes.
Assist with the verification and correction of all payroll documents.