(USA) Staff, Technology Operations

Walmart•Bentonville, AR

5d•Onsite

About The Position

The (USA) Staff, Technology Operations role is responsible for managing and overseeing program budgets, schedules, and risk assessments to ensure successful delivery of technology initiatives. This position requires collaboration across multiple teams to monitor progress, address challenges, and align projects with organizational goals. The role demands strong financial management, stakeholder communication, and process improvement skills to support business operations effectively. The incumbent will provide strategic insights, influence decision-making, and drive execution of technology programs that enhance operational efficiency and deliver measurable value to the organization. About the team: The team supports Domain Management across Walmart, collaborating closely with the domain management lead to ensure seamless operations. It focuses on program and financial management, stakeholder communications, and process improvements to drive effective domain registration and administration. The group emphasizes clear coordination, risk assessment, and monitoring to meet business objectives. Members apply strong influencing and business operations skills to align domain strategies with organizational goals. This team plays a vital role in maintaining operational excellence and delivering value through structured program execution and proactive stakeholder engagement.

Requirements

Proven experience in program and financial management, including budgeting, forecasting, and cost monitoring.
Strong skills in stakeholder management and communication to influence and build consensus across teams.
Expertise in business operations with the ability to assess KPIs and support decision-making processes.
Proficiency in risk assessment, mitigation, and program monitoring tools to ensure project success.
Ability to translate business requirements into integrated program plans aligned with organizational goals.
Knowledge of technology landscape and its impact on business strategy and project execution.
Demonstrated leadership in coordinating cross-functional teams and driving continuous improvement initiatives.
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
OR 6 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Web site development and secure hosting management
Domain and DNS record configuration, updates, and maintenance
Management of website infrastructure with a focus on security and availability
Implementation of secure hosting practices to ensure data protection and compliance
Administration and troubleshooting of DNS records (A, CNAME, MX, TXT, etc.)
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Manage and monitor program budgets, providing accurate estimations and financial inputs for business cases and operating plans.
Assess resource requirements and identify risks to ensure successful completion of projects with small to medium complexity.
Lead cross-functional coordination meetings to review progress, address issues, and maintain program health.
Communicate key business considerations and support decision-making processes aligned with organizational goals.
Influence stakeholders through clear, concise communication and build collaborative relationships to drive project outcomes.
Translate business requirements into strategic initiatives and oversee execution of deliverables across multiple teams.
Monitor program performance, implement improvements, and ensure compliance with company policies and standards.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)