(USA) Senior Technology Operations
About The Position
The Senior Technology Operations role is responsible for delivering strategic outcomes in Walmart's Information Security organization, by applying advanced estimation, risk assessment, and monitoring techniques to ensure successful project delivery. This position leads cross-functional coordination (Agile and Hybrid) methodology), manages stakeholder communication, and drives alignment with strategic objectives. The role requires expertise in financial management, technology landscape awareness, and business operations to support decision-making and continuous improvement. The incumbent will foster strong relationships, influence outcomes through data-driven insights, and contribute to the development and execution of scalable technology solutions that align with organizational goals and operational excellence.
Requirements
- Proven expertise in program estimation, risk assessment, and mitigation techniques for projects of small to medium complexity.
- Strong knowledge of program monitoring, control tools, and reporting processes to ensure alignment with milestones and timelines.
- Exceptional communication and relationship-building skills to influence stakeholders and build consensus across teams.
- Experience in financial management, including budgeting and cost monitoring for multiple projects within a program.
- Proficiency in Agile methodology, Scrum, and project management frameworks to drive program planning and execution.
- Ability to analyze data and key performance indicators to support business decision-making and continuous improvement.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
- OR 5 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Partner with InfoSec teams using Agile & Hybrid methodology and project management tools (Jira, Airtable, etc.)
- Lead program estimation, risk assessment, and mitigation efforts to ensure successful project completion.
- Monitor and control program progress against milestones, addressing issues and risks proactively.
- Facilitate cross-functional coordination meetings to align project schedules and dependencies.
- Build and maintain stakeholder relationships, communicating clearly to influence decisions and consensus.
- Manage financial plans, budgets, and cost tracking for multiple projects within the program.
- Define program goals, deliverables, and schedules aligned with strategic objectives.
- Support technology domain stakeholders by translating business needs into actionable solutions.
- Drive continuous improvement through data analysis and performance monitoring.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
