(USA) Staff, Technology Operations

Walmart•Bentonville, AR
•$90,000 - $234,000•Onsite

About The Position

The Staff, Technology Operations role is responsible for managing and overseeing technology programs, with a focus on financial management, risk assessment, and program monitoring. The position coordinates cross-functional teams to support timely delivery and alignment with business objectives. It involves analyzing operational data, influencing stakeholders, and driving continuous improvement, while translating business requirements into technology solutions that support organizational goals and performance. The role is part of Walmart’s Multichannel Solutions Team, which develops and expands shared-inventory fulfillment capabilities across channels and business models. The team integrates partners, systems, inventory, and operations to deliver consistent, scalable solutions and improve inventory productivity. Through stakeholder collaboration, program management, analytics, operational excellence, and financial management, the team supports reliable execution and continuous improvement. The position manages program budgets and estimates, establishes integration roadmaps, monitors milestones, and coordinates cross-functional work. It also develops acceleration plans and integration adoption playbooks, maintains stakeholder relationships, provides technology insights, and partners with Product and Engineering on APIs and features. Roles are listed in Bentonville, Arkansas and San Bruno, California. The annual salary range is $90,000–$180,000 in Bentonville and $117,000–$234,000 in San Bruno. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
  • Option 2: 6 years of experience in project management, program management, program operations, or a related area.
  • Proven program management experience, including budgeting, estimation, monitoring, and risk mitigation for projects of small to medium complexity.
  • Strong financial management skills, including the ability to create, manage, and monitor program budgets and forecast ROI.
  • Expertise in stakeholder management, influencing, and building consensus across cross-functional teams.
  • Understanding of business operations, KPIs, and decision-making processes to align program goals with organizational objectives.
  • Proficiency in analytics to assess program progress and support data-driven decisions.
  • Knowledge of technology landscapes and the ability to translate business requirements into strategic initiatives.

Nice To Haves

  • Experience supervising associates.
  • Experience working on cross-functional teams or projects.

Responsibilities

  • Manage program budgets and estimates, and monitor expenditures to support organizational goals.
  • Set the integration roadmap, prioritize features that drive volume, assess resources, identify risks, and implement mitigation strategies.
  • Monitor project progress against milestones, lead cross-functional coordination meetings, and address issues affecting program health.
  • Build acceleration plans and integration adoption playbooks that define program scope and align initiatives with business priorities.
  • Build and maintain productive stakeholder relationships, communicate complex information clearly, and influence decision-making.
  • Provide technology insights to support strategy alignment and execution of deliverables.
  • Partner with Product and Engineering on APIs and features and recommend continuous improvements and enhancements.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Live Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
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