(USA) Senior Technology Operations
About The Position
The (USA) Senior Technology Operations role involves leading the planning, monitoring, and execution of technology programs with medium to high complexity. This position requires expertise in risk assessment, resource estimation, and financial management to ensure successful project delivery aligned with strategic objectives. The role demands strong communication and stakeholder engagement skills to influence decisions and build consensus across cross-functional teams. The incumbent will support technology strategy implementation by translating business needs into actionable solutions, driving continuous improvement, and fostering collaboration to achieve operational excellence and business goals. About the team: The Strategy & Technology Operations team drives key business initiatives by integrating technology with operational strategies. They oversee program budgets, track progress, and ensure alignment with company goals. Collaborating across functions, the team influences stakeholders and implements process improvements to enhance efficiency. With expertise in financial and change management, they support large-scale programs delivering measurable value. Their strong communication skills and adaptability enable them to address complex challenges and build effective partnerships, playing a vital role in advancing the company’s success and innovation.
Requirements
- Proven expertise in program estimation, risk assessment, and mitigation techniques for managing projects of small to medium complexity.
- Strong knowledge of program monitoring, control tools, and reporting processes to track progress against milestones.
- Ability to lead cross-functional coordination meetings and take corrective actions to maintain program health.
- Excellent business communication skills to influence stakeholders and build consensus in complex environments.
- Experience with financial management, budgeting, and cost monitoring for multiple projects.
- Understanding of technology strategies and their alignment with business objectives.
- Capability to translate business requirements into actionable technology solutions.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
- 5 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
- Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead program estimation and resource planning for projects of small to medium complexity, ensuring alignment with strategic objectives.
- Monitor and control program progress, addressing risks and issues to maintain schedule and budget adherence.
- Facilitate cross-functional coordination meetings to review project health, dependencies, and milestones.
- Communicate effectively with stakeholders to build consensus and present data-driven recommendations.
- Develop and implement financial management plans, tracking expenditures and forecasting costs.
- Translate business requirements into actionable technology solutions aligned with organizational goals.
- Support continuous improvement by applying best practices and emerging technology trends.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
